Digital Accessibility Coordinator

Digital Accessibility Coordinator

Department:
Equal Opportunity and Access (Alina Torres‑Zickler)
FLSA:
Exempt (United States of America)

Location:

Philadelphia Campus

• Consult with individuals and teams to identify accessibility needs and solutions.
• Deploy accessibility tools, features, and functionalities for current and emerging technologies.
• Research and implement best practices regarding universal design and accessibility standards.
• Conduct accessibility audits of PCOM websites, digital platforms, and devices.

• Provide technical consultation and support to students and employees on technology tools, platforms, and devices, including support for CART, closed captioning, and other assistive technologies.
• Consult on accessible design and procurement of digital tools and technologies.
• Assist departments in remediating inaccessible content (e.g., PDFs, videos, web pages).
• Collaborate with IT and instructional design teams to integrate accessibility into workflows.
• Conduct regular and ad‑hoc technology‑related accessibility audits, evaluating compliance with Section 508 and WCAG 2.0/2.1.
• Collaborate with faculty, Marketing, Communications, and other departments to complete workplace and learning environment audits and implement corrective actions.
• Maintain PCOM‑wide accessibility systems, including Black Board Ally, Cerkl, and others.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in universal design and accessibility; recommend changes in policies and practices.
• Provide effective consultation to internal stakeholders (faculty, instructional committees, departments) to integrate accessibility standards.
• Design and facilitate training and informational events for internal stakeholders, including Black Board Ally and classroom accessibility trainings.
• Assist with the selection and implementation of assistive technology applications and devices, coordinating pre‑ and post‑implementation activities such as needs assessment, user training, and integration effectiveness.
• Assist with developing service level agreements for suppliers; manage vendor relationships to ensure performance objectives regarding assistive technology use.
• Perform other duties as assigned.

• Minimum of two years’ experience in assistive technology integration, preferably in higher education.
• Comprehensive knowledge of WCAG 2.0, Universal Design, and related standards.
• Proficiency with assistive technologies (screen readers, captioning, voice recognition) across diverse communities.
• Familiarity with web technologies, programming languages, and coding (preferred).
• Familiarity with adult learning and instructional design principles (preferred).
• Proficiency with word processing, email, and virtual meeting applications, preferably on Google Workspace or Microsoft 365.
• Strong consultation and customer service skills.
• Strong project management skills, including managing scope and multiple priorities.
• Strong communication, interpersonal, verbal, and written skills.
• Strong analytical and critical thinking skills.

• Bachelor’s degree in a relevant field (e.g., Information Technology, Education, Disability Studies, Communications).
• 2–4 years’ experience in digital accessibility, web development, instructional design, or related field.
• Knowledge of accessibility standards (WCAG, ADAA, Section 508).
• Experience with accessibility evaluation tools (e.g., WAVE, Axe, screen readers).
• Strong communication and training skills.
• Master’s degree in a related field (preferred).
• Professional certifications (e.g., CPACC, WAS, or other IAAP credentials) (preferred).
• Experience in higher education or a large decentralized organization (preferred).
• Familiarity with LMS platforms (e.g., Canvas, Blackboard) and CMS tools (preferred).
• Basic knowledge of HTML, CSS, and document accessibility techniques (preferred).
• Familiarity with graduate and science‑based program needs (preferred).

Starting salary: $40,500 annually (actual compensation may vary based on location, experience, and market conditions). PCOM offers a total rewards package…