Director, Veeva Clinical CTMS Lead

Overview

At Pfizer, technology impacts everything we do. Our digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions, from research to manufacturing. As a Digital - Director Business Analyst, you will play a crucial role in improving patients’ lives by digitizing drug discovery and development, identifying solutions, and making our work easier and faster. Your contributions will make a difference to countless lives, fostering a culture that promotes innovation and thrives on doing better for patients and healthcare.

This role will provide leadership and deep subject matter expertise in the drug development processes as well as associated change management and support activities for the Clinical Data & Information Sciences, Clinical Development & Operations system portfolio. Incumbent will partner with Digital & Technology and functional lines within CDO to ensure timely system(s) data integrity and compliance.

• Facilitate the integration of Clinical Data & Information Sciences solutions into business processes
• Collaborate with other leaders to define strategies, best practices, and sustainable solutions that ensure the quality of the content management systems.
• Drive innovation by leading a collaborative program of continuous improvement on scalable solutions within the organization
• Ensure that the company’s critical information and records stored within CD&O–owned repositories are managed in accordance with external regulations and internal processes, are protected and controlled over the long term, and that data/content is available for critical business needs and is retained in accordance with established retention schedules.
• Determine strategies and implement infrastructure update improvements to enhance end user experience
• Participate in governance, change management, roadmap and budget planning activities for the portfolio of applications.
• Lead teams of Clinical Data & Information Sciences professionals and liaise with business and technical groups to define or gather business requirements, define new business and support processes or improve existing processes.
• Provide solutions to complex operations issues and communicate these solutions in an influential manner to relevant stakeholders resulting in appropriate decisions.
• Coordinate participation in system release activities.
• Interface with strategic projects and services vendors to understand and influence projects and platforms direction, usability, features and performance to assist business efficiency and quality.
• Take maximum advantage of new technology by proactively engaging in partner groups to explore new solutions.
• Lead/facilitate development of solution test strategies and user acceptance testing approaches during system releases to ensure high quality WRD systems; serve as a subject matter expert and content interface for regulators and provide Inspection Readiness consultation POC and in‑room support during Inspections or Audits.

• Bachelor’s with at least 8 years of experience OR MBA/MS with at least 7 years of experience OR PhD/JD with at least 5 years of experience OR MD/DVM with at least 4 years of experience
• Demonstrated basic knowledge of healthcare and/or pharmaceutical drug development environment and regulations.
• Understanding of Clinical Trial processes such as study startup, site management, site monitoring, and operational reporting.
• Demonstrated customer relationship skills and capabilities and collaboration on teams.
• Demonstrated ability to perform in a cross‑functional environment.
• Strong verbal, written communication and presentation skills.
• Ability to interface with international colleagues and understand the “big picture” in terms of potential implications of changes to systems and processes to sites and/or affiliates outside of home country/region.
• Strong project management and organizational skills.
• Ability to evaluate the quality of underlying data and its potential applications.
• Exemplary relationship management skills, coupled with the ability to influence and negotiate outcomes.
• Strong analytical, problem‑solving, and…