IT Field Service Engineer

IT Field Services Engineer – Bryn Mawr, PA

Bryn Mawr Hospital | Main Line Health | Full-Time Day Schedule, 100% On-Site

Benefits & Perks

• Up to 160 hours (4 weeks) of paid time off annually

• Tuition Reimbursement up to $6,000 per year

• Free employee parking

• Employee discounts on services and activities

• Opportunities for professional growth and development

• 100% Employer Funded Pension Plan

Could You Be Our Next IT Field Services Engineer at Bryn Mawr Hospital?

As an IT Field Services Engineer, you will provide field-level technical support for end users across assigned locations, ensuring endpoint devices and systems operate efficiently with minimal disruption.

Position: IT Field Services Engineer

Schedule: Full-Time | Day Shift

On-Call Requirements: 3–4 times per month

Compensation: $31.50 – $48.80/hour

Experience

• 3–5 years of desktop support experience (imaging, troubleshooting, hardware support, remote user support)

• Experience with enterprise device management tools

• Strong communication, customer service, and organizational skills

Education

• Bachelor’s degree in Information Technology or related field preferred, or equivalent experience

Preferred Certifications

• CompTIA A+

• CompTIA Network+

• Microsoft Certifications

Key Responsibilities

• Provide on-site and remote technical support to end users

• Install, configure, and maintain endpoint devices including PCs, printers, scanners, mobile devices, and telecommunications equipment

• Troubleshoot hardware, software, and connectivity issues

• Support desktop imaging, deployments, and upgrades

• Document issues and resolutions

• Participate in the on-call rotation

Make an Impact Today!

Additional Information

• Requisition
• Employee Status:
  Regular
• Schedule:
  
  Full-time
• Shift: Day Job
• Pay Range: $31.50 – $48.80
• Job Grade: 211