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General Manager - Multi-Service

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Sodexo
Full Time position
Listed on 2026-07-06
Job specializations:
  • Management
    Healthcare Management, Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 75000 - 100000 USD Yearly USD 75000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: General Manager 2 - Multi-Service

Role Overview

Lead with purpose. Drive operational excellence across Food & Environmental Services.

Sodexo is seeking an experienced General Manager 2 – Multi-Service to lead Food Services and Environmental Services (EVS) at Eagleville Hospital
, a 305-bed, independent, non-profit behavioral health and addiction treatment hospital located on a beautiful 40-acre campus in Montgomery County, Pennsylvania
, just outside of Philadelphia.

Eagleville Hospital is a nationally recognized, independent, non-profit behavioral health and addiction treatment organization serving patients throughout the region. Located on a scenic 40-acre campus in Montgomery County, Pennsylvania, the hospital provides comprehensive addiction treatment, behavioral health services, and educational programs in a compassionate, patient-centered environment.

This is an exciting opportunity for an experienced healthcare leader to oversee two critical support service departments while partnering closely with hospital leadership to enhance the patient experience, operational performance, and service excellence.

Following a recently renewed three-year client contract, Sodexo is looking for a dynamic leader who can build high-performing teams, strengthen employee engagement, and help drive continued operational success across the campus.

Why Join Sodexo?

  • Lead both Food Services and Environmental Services within a respected behavioral healthcare organization
  • Join a recently renewed, long-term client partnership with exciting opportunities for growth
  • Manage a team of approximately 60 Sodexo employees (30 Food Services and 30 EVS)
  • Collaborate with an experienced leadership team in a mission-driven healthcare environment
  • Career advancement opportunities within a global organization committed to operational excellence

Apply today and help shape the future of Food and Environmental Services at Eagleville Hospital!

What You'll Do

As the General Manager 2 – Multi-Service
, you will:

  • Provide strategic and operational leadership for both Food Services and Environmental Services
  • Lead, coach, mentor, and develop a team of approximately 60 non-union Sodexo employees
  • Direct daily food service operations, including patient dining, in-room meal service, retail operations, and campus-wide meal distribution
  • Oversee Environmental Services operations while providing leadership and support to the EVS Manager
  • Foster a culture of accountability, collaboration, safety, and continuous improvement
  • Build strong relationships with hospital leadership and key client stakeholders
  • Ensure compliance with Sodexo standards, regulatory requirements, infection prevention practices, and quality assurance programs
  • Oversee budgets, labor management, financial performance, and operational KPIs
  • Support patient satisfaction initiatives and service excellence throughout the organization
  • Partner with leadership to identify opportunities for process improvement and operational efficiencies
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

The ideal candidate will have:

  • Proven leadership experience managing multiple support service departments within healthcare
  • Experience leading Food Service and/or Environmental Services operations
  • Strong client relationship management and communication skills
  • Experience leading, coaching, and developing frontline managers and employees
  • Strong financial acumen, including budgeting, labor management, and operational reporting
  • A hands-on leadership style with the ability to motivate teams and drive accountability
  • Excellent organizational, problem-solving, and change management skills

Preferred Qualifications:

  • Healthcare leadership experience strongly preferred
  • Multi-servi…
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