Supervisor, Production

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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate.

We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

Barry Callebaut is a global leader in chocolate and cocoa products, driven by a passion for innovation, sustainability, and excellence. As a company committed to delighting customers and outperforming the competition, we combine deep manufacturing expertise with world-class supply chain solutions to create value across the food industry.

At Barry Callebaut, our people are at the heart of our success. We are looking for talented, passionate individuals who thrive in a dynamic and agile environment, embrace continuous learning, live our values every day, and are excited to be part of a team united by one common passion: chocolate.

The Production Supervisor is responsible for leading, coordinating, and optimizing daily manufacturing operations across all cocoa processing areas, including bean receiving and cleaning, roasting, grinding, pressing, deodorizing, cocoa powder production, melting operations, and bulk load‑out activities. The role ensures safe, efficient, and compliant production while driving operational excellence, employee engagement, product quality, and continuous improvement initiatives. The Production Supervisor provides hands‑on leadership to shift teams, manage resources and production schedules, and ensures adherence to food safety, quality, environmental, and workplace safety standards.

• Promote and maintain a safety‑first culture across all processing areas.
• Ensure compliance with all site safety procedures, risk assessments, permit systems, and incident reporting requirements.
• Lead incident investigations, root cause analyses, and corrective actions.
• Conduct pre‑shift safety meetings and address safety concerns proactively.
• Ensure food safety, HACCP, GMP, sanitation, and quality requirements are consistently followed Quality & Food Safety
• Ensure all products meet customer specifications and regulatory requirements.

• Manage daily operations for all cocoa processing areas as needed.
• Ensure production plans are executed safely and efficiently.
• Monitor throughput, yields, downtime, waste, and quality performance.
• Adjust labor and resources according to operational priorities. Maintain attendance and performance tracking of the shift.
• Coordinate shift activities to achieve production targets and customer requirements.
• Validate production reporting accuracy in SAP (Monitor inventory transactions, material consumptions), OEE systems (production reporting), and production databases
• Complete shift reports, handovers, investigations, and documentation.
• Execute and follow up on disciplinary actions when necessary.

• Coordinate with Maintenance to address breakdowns and equipment issues.
• Escalate critical equipment failures and support root cause investigations.
• Support preventive maintenance, autonomous maintenance, and sanitation activities.
• Support reliability initiatives to improve equipment uptime and operational performance.

• Champion the use of Lean Manufacturing, BCOS, and continuous improvement methodologies to eliminate losses.
• Review OEE, downtime, waste, and efficiency data to identify opportunities.
• Lead problem‑solving and corrective…