Associate Director, Marketing

We are currently recruiting for several Associate Director positions within U.S. Marketing, covering Physician (HCP), Consumer (HCC), Scientific and Patient Support. This is an exciting time for talented and passionate marketing professionals to join the launch team for our investigational novel treatment for patients suffering with IBD.

The marketing strategy role will lead foundational customer strategy and planning for a significant anticipated launch, including better understanding and segmenting our customers through primary and secondary market research, partnering with our Agency of Record (AOR) on our creative campaign(s) and collaborating across multiple stakeholders (including sales, marketing operations, Legal, Regulatory, Medicals, etc.) to drive promotional execution. This AD will develop and track key performance indicators (KPIs) to ensure success at distinct phases of the launch timeline.

• Support Director HCP PMO to drive foundational customer strategy, leveraging L3 marketing framework.
• Lead digital and data analytics, customer, and market insights to define strategic choices.
• Partner with the AOR on planning and executing our branded campaign(s)
• Lead Customer Agile Team (CAT) on planning and executing an omnichannel strategy as part of the larger promotional strategy.
• Partner with leadership of customer-facing teams to ensure executional alignment against strategic imperatives.
• Lead the planning and execution of an OPDP submission for launch.
• Identify opportunities to optimize the customer experience and lead the customer experience roadmap development and execution.
• Serve as brand lead for our company's Marketing Model to ensure alignment to strategy with multi-disciplinary team.
• Partner with Learning & Development on a comprehensive learning plan for all stakeholders through launch
• Manage the HCP budget and planning process.
• Collaborate across Immunology CATs to ensure cohesion and holistic approach.

• Support Director HCC PMO to drive a foundational customer strategy, leveraging L3 marketing framework.
  
  Lead digital and data analytics, customer, and market insights to define strategic choices.
• Partner with the AOR on planning and executing our creative campaign(s)
• Lead Consumer Customer Agile Team (CAT) on planning and executing an omnichannel strategy.
• Lead the planning and execution of an OPDP submission for launch.
• Identify opportunities to optimize the customer experience and lead the customer experience roadmap development and execution.
• Manage the HCC budget and planning process.

• Support Director Scientific Strategy PMO on our market shaping campaign, KOL engagement plan and scientific strategy.
• Lead digital and data analytics, customer, and market insights to define strategic choices.
• Partner with the AOR on planning and executing our market shaping campaign(s)
• Plan, develop and execute an engaging Medical Education plan.
• Create a compelling engagement plan for national, regional, and local congresses.
• Manage the Scientific Strategy budget and planning process.

• Support PSP PMO to define the strategic vision, goals and KPIs of a comprehensive PSP (including but not limited to covering access, reimbursement, adherence, education, transitions of care, and other necessary assistance) that meets the needs of our customers.
• Lead end-to-end implementation of new programs including vendor selection, SOP development, budgeting, and launch readiness.
• Manage day-to-day operations of the patient support program, ensuring timely, high-quality patient interactions and case management.
• Act as primary liaison with commercial, medical affairs, market access, legal/compliance, pharmacovigilance, and external partners to ensure integrated program deployment.
• Develop and maintain relationships with specialty pharmacies, infusion centers, provider networks, patient advocacy groups, and third-party vendors.
• Partner with legal and compliance to review promotional and non-promotional materials, financial…