LPN, Clinic

Infectious Disease Specialty Clinic Licensed Practical Nurse (LPN)

The Infectious Disease Specialty Clinic Licensed Practical Nurse (LPN) supports the delivery of patient-centered care through clinical support, care coordination, patient outreach, preventive care activities, and population health management. Working under the supervision of the Infectious Disease Physician and Program/Service Line Director, the LPN assists with patient monitoring, transitions of care, medication administration, laboratory coordination, vaccinations, health screenings, and pre-visit planning activities.

The LPN serves as a liaison between patients, providers, and the interdisciplinary care team to promote engagement in care, adherence to treatment plans, timely follow-up, and improved health outcomes.

This position reports to the Medical and Project Director of Ryan White Service Line.

While living and demonstrating our Core Values, the LPN – c will:

• Conduct patient outreach calls regarding appointments, laboratory testing, medication adherence, preventive screenings, vaccinations, and follow-up care.
• Perform outreach to patients who are overdue for appointments, laboratory monitoring, or provider-recommended services.
• Assist in re-engagement efforts for patients who are out of care.
• Document all patient communications within the electronic medical record.
• Complete post-discharge and post-emergency department follow-up activities.
• Conduct transition of care telephone outreach and document findings.
• Assist patients with scheduling follow-up appointments and addressing barriers to care.
• Escalate clinical concerns identified during transition of care activities to the provider.
• Review upcoming patient schedules to identify outstanding laboratory studies, preventive screenings, vaccinations, referrals, and care gaps.
• Coordinate completion of required services prior to scheduled appointments whenever possible.
• Ensure patient needs are met by providing quality chronic care management.
• Communicate identified care gaps to providers and clinical team members.
• Monitor completion of provider-ordered laboratory testing, identify patients with overdue laboratory monitoring, and conduct outreach to facilitate timely completion.
• Coordinate laboratory scheduling and follow-up testing.
• Notify patients of laboratory results in accordance with provider instructions and organizational protocols.
• Administer medications, injections, immunizations, and other treatments as ordered.
• Perform specimen collection, processing, labeling, and preparation for transport.
• Assist providers with patient care activities and procedures.
• Obtain and document patient information, vital signs, and clinical observations as needed.
• Monitor and assist with completion of recommended immunizations, screenings, and preventive health services.
• Review immunization status and identify patients due for recommended vaccines.
• Conduct patient outreach regarding vaccine eligibility and completion.
• Monitor vaccine inventory and documentation requirements.
• Support patient engagement, retention in care, and medication adherence initiatives for patients receiving HIV, Hepatitis C, and Infectious Disease services.
• Participate in efforts to identify and re-engage patients who have fallen out of care.
• Maintain and update patient tracking tools, registries, and reports related to HIV, Hepatitis C, vaccinations, screenings, and quality measures.
• Participate in outreach efforts to improve vaccination rates, screening rates, retention in care, and other quality metrics.
• Support Ryan White, HIV, Hepatitis C, and Infectious Disease quality improvement initiatives.
• Maintain accurate and timely documentation within the electronic medical record.
• Participate in quality improvement activities and interdisciplinary team meetings.
• Comply with HIPM, organizational policies, and applicable regulatory requirements.

Requirements:

• Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool
• Buy in and experience working in the EOS® model (strongly preferred)
• Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
• Current Pennsylvania Licensed Practical Nurse (LPN) license
• Active BLS certification
• Minimum 1-3 years ambulatory or primary care; infectious disease, HIV, or specialty clinic experience preferred but not necessary
• Knowledge of EMR systems
• Strong patient communication and care coordination skills
• Ability to manage multiple priorities in a fast-paced outpatient environment
• Experience with vaccinations, injections, and patient education preferred
• Ability to work reliably, with professionalism in a high-volume, high-demand medical practice environment.