Quality Systems Manager

Quality Systems Manager – York, PA

We are seeking a Quality Systems Manager to join our federal team at our York, PA plant location. This position is responsible for ensuring that the Quality Management System conforms to internal, customer, ISO 9001, and regulatory and legal requirements.

This role is a key leadership role within our quality team and will play an integral role in the continued growth and improvement of our business through the modernization of the manufacturing and quality management systems aimed at achieving first pass yields, on‑time delivery performance, increased product flow / throughput, and exceeding customer expectations.

Salary range: $115,000 – $145,000, negotiable based on experience.

Bonus Eligible: Yes

Pay Range:
Negotiable based on experience (considering both Mid‑Level and Senior level candidates).

Benefits:
Eligible for benefits on first day of employment.

Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year (6.5 weeks in total).

• Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.
• Lead and manage the internal audit and layered process audit programs.
• Organize and serve as the lead for customer, regulatory / third party accreditation audits.
• Lead the effort to update, modernize and implement digital solutions for QMS related systems, procedures and transactions throughout the business.
• Develop and maintain key performance metrics and dashboards relative to the performance of the quality system.
• Report on the performance of the QMS, including the need for improvement to senior management on a regular basis.
• Lead and provide QMS training as required.
• Manage and maintain required inspector and QMS related training requirements and records.
• Manage the document and change control system.
• Manage the non‑conforming material system for internal and supplier discrepancies.
• Assist with development and release of procedures and standard work.
• Manage the corrective and preventative action system and performance.
• Manage and maintain records retention requirements and storage of records.
• Review and approve engineering, product and process documentation and test results for completeness and compliance to requirements.
• Prepare required notifications and technical submittals to customers and internal contract program teams.
• Manage source inspection scheduling and coordination.
• Maintain the current status of approved suppliers accreditation status and performance.
• Manage and maintain the supplier survey process.
• Ensure the flow down of all applicable quality system and customer requirements to suppliers.
• Identify and maintain the latest up‑to‑date requirements and changes in customer requirements, standards, and regulations/laws relative to quality management system and outgoing product quality requirements.
• Lead and participate on continuous improvement teams to reduce the cost of poor quality (COPQ), first pass yields, increase product flow / throughput and achieve on‑time delivery performance.
• Support COPQ metrics and analysis for CI teams; generate various reporting metrics for scrap and rework, and first pass yield.

• 5+ years of quality auditing experience.
• Experience supporting heavy industrial, automotive, aerospace, metal machining, or welding and fabrication environments.
• Strong knowledge of Quality Management Systems (QMS) and standards.
• Experience working with ISO 9000, TS 16949, or AS 9100 quality standards.
• Proficient in personal computer capabilities in MS Office software, Minitab or other quality data analysis tools.
• Demonstrated ability to organize, facilitate and lead product quality, process and system improvement teams.

• Lead ISO 9001 auditor with strong customer and regulatory audit experience preferred.
• Knowledge of non‑destructive inspection methods and applications preferred such as MT/PT/VT/ET/UT.
• Experience working with measurement systems analysis, GD&T, and blueprint reading skills.

• Bachelor’s Degree in Engineering (Mechanical, Industrial, Aerospace, Metallurgy) or related discipline preferred.
• Formal Lean or Six Sigma training.

Johnson Controls is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

Division: JCFS (Johnson Controls Federal Systems) | Job number: 1580.