Corporate Traveler - Junior Commission Specialist - Philadelphia,

Corporate Traveler - Junior Commission Specialist - Philadelphia, USA

Job no: 531208-A

Brand: Corporate Traveler (US)

Work type: Full time

Location: Pennsylvania, USA

Categories: Finance

A world where tech and people work collectively to make corporate travel simpler, faster and easier. Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers while demonstrating ongoing value to decision‑makers, travelers and bookers.

Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award‑winning, forward‑thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.

As the Americas Groups Commission Specialist, you’ll play a critical role in maximizing hotel group commission recovery across the US and Canada. This role sits at the intersection of finance, supplier partnerships and operational excellence – where your accuracy and persistence directly impact business performance.

• Proactively monitor outstanding hotel group commissions and follow up with hotel partners via email and phone to ensure timely payment.
• Validate receipt of commission payments in partnership with finance, ensuring accuracy and alignment with financial records.
• Provide insights on delinquent accounts and collaborate with internal teams to elevate and resolve issues.
• Audit and validate group contracts to confirm commission eligibility and enable accurate invoice generation.
• Generate accurate group commission invoices in compliance with country‑specific taxation requirements.
• Prepare and issue supporting documentation to hotel partners to facilitate timely commission processing.
• Collaborate with hotel partners and external commission collection agencies to improve recovery processes and payment timelines.
• Maintain accurate internal data and third‑party payment provider setups.
• Support brands in resolving missing or misallocated group commissions.
• Identify functional and non‑functional process improvement opportunities to enhance efficiency and recovery outcomes.
• Build positive relationships with Travel Managers by providing constructive feedback on group contract setup for improved commission recovery.
• Produce routine and ad‑hoc reporting on commission recovery performance, data quality and partner issues.
• Other duties and tasks as assigned.
• Contribute to a safe, inclusive and accessible work environment where all Flighties feel welcomed, respected and supported to thrive.

• Experience in commission invoicing and reporting, including compliance with country‑specific taxation.
• Strong analytical and problem‑solving skills with experience auditing missing or delinquent commissions.
• Proven ability to manage multiple priorities while meeting deadlines with high accuracy.
• Effective written and verbal communication skills for internal and external stakeholder management.
• Intermediate proficiency in Microsoft Office (Excel, Word, Outlook) and online tools such as Smartsheet.
• Foundational financial acumen related to invoicing, payment validation and reconciliation.
• Experience in the travel industry with knowledge of agency‑supplier relationships (preferred).
• Degree educated (desirable but not essential).

• Paid Time Off: up to 15 vacation days (prorated on hire and increasing to 20 days after 2 years), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day and 8 recognized holidays annually.
• Travel perks and discounts.
• Health & Wellness Programs and Employee Financial Wellness Services.
• National / International Award Nights and Conferences.
• Health benefits including medical, dental, vision, gender‑affirming care and fertility care.
• Insurance: hospital indemnity, AD&D, critical illness, long‑term and short‑term disability.
• Flexible…