Administrative Assistant

Role Specific Information

Early Morning (Starting at 6AM) Availability Required

As Store Support Lead you will efficiently support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day‑to‑day communication to support excellent customer service and operational efficiency.

• Support and effectively resolve store associate and administrative needs through timely execution of payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
• Effectively plan, communicate, and share information with team members using company tools and technology, while following company guidance for daily, weekly, and monthly routines.
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
• Assist the store executive team by facilitating orientation and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
• Execute operational tasks and shortage–reduction programs accurately as assigned, adhering to Kohl’s best practices.
• Monitor and follow up on store execution of training, surveys, and audits, ensuring directed timelines are met.
• Maintain in‑store technology devices including handheld scanners and two‑way radios.
• Communicate and guide store technology issues through resolution.
• Complete assigned cross‑training as needed and regularly work in various departments/areas of the store as scheduled (e.g., sales floor, point of sale, operations).

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer‑service mindset, including customer‑service philosophies, anticipating customer needs and satisfactorily resolving issues.
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
• Accomplishing multiple tasks within established time frames.
• Training, monitoring, and reinforcing company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Other responsibilities as assigned.

• Must be 18years of age or older.
• Limited travel to support new store openings.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• Preferred:
  Experience in decision‑making and problem‑solving in a fast‑paced environment.
• Preferred:
  Retail or service industry experience.

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Must be able to lift up to 50lbs. frequently and occasionally over 50lbs. with a two‑person lift.
• Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
• Ability to sit, stand and walk for the duration of a scheduled shift (at least 8hours).
• Ability to visually verify information, locate and inspect merchandise.
• Ability to comply with health and safety standards.

Starts at $13.30