Store Shopper

At Wegmans we are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. Our curbside pick‑up is a fast‑growing area of our business. As an in‑store shopper, you will utilize the latest technology to engage with customers through an app, shop their orders and stage them for pickup. If you are passionate about working in a fast‑paced environment and giving customers the freshest and best quality products out there, this could be the role for you!

• Utilize technology to communicate with and fulfill customer orders
• Accurately and efficiently fulfill customer orders and stage them in the fulfillment area
• Properly handle all products, including properly bagging items for the customer
• Make appropriate substitutions as needed and process payments
• Maintain a clean, organized and well‑stocked workspace
• May be expected to carry out other customer service duties within the store, as needed, including running a register

• Customer service experience, preferably in a food service, grocery or retail setting
• Ability to use a company‑issued device to manage orders and communicate with customers
• Strong verbal and written communication skills
• Ability to work independently

* Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Collective customer service experience, internally and/or externally preferably in a food service, grocery or retail setting;
The physical demands of this work are classified as medium. Work includes standing and walking for up to 4 hours without a break, pushing a shopping cart, repetitive hand and arm movements, including using a computer, smart device and telephone. There is frequent reaching, including reaches above shoulder height, occasional to frequent bending, along with continuous interaction with customers and coworkers in a fast paced environment.

The average weight range of items lifted is 5-20 pounds, with a maximum weight lifted of 45 pounds occasionally. May receive assistance with heavy items, if available. Upper extremity repetition is moderately high, and trunk movement involves moderate to moderately high twisting, bending and pivoting. May be exposed to various allergens (things that may cause an allergic reaction). The work environment is mostly indoors and involves exposure to cold (33°-55°) and freezing (0°-20°) temperatures.

The work environment also involves seasonal outdoor temperatures and weather. Basic tools and equipment used included a shopping cart, utility cart, shopping bags, computer, smart device, telephone, printer, cash register, and common office‑related items.