Account Representative - Water Treatment Chemicals

Account Representative - Water Treatment Chemicals

• Full-time
• Contract type:
  Standard

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity and energy. Together, we pursue a shared mission to create a more sustainable future.

Join Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability!

We're seeking a motivated Account Representative in CSM to support our Account Managers while developing expertise in chemical water and process treatment solutions. This is a good opportunity for someone looking to transition from a purely technical role to a customer-facing environment, learning advanced sales processes while maintaining your technical problem‑solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement.

• Technical Support: Assist in analysing and optimising chemical treatment programs for Cooling Water, Boiler Water, Wastewater and Memchem Applications under Account Manager guidance
• Data Analysis & Reporting: Conduct testing, run analysis and write technical reports for Account Manager review and final approval
• Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques
• Commercial Development: Support Account Management Excellence Programme activities including Service Plans and Value Generation Plans
• Field Learning: Gain hands‑on experience in industrial environments while developing customer relationship skills
• Sales Process Training: Learn revenue management, margin analysis and commercial negotiation fundamentals
• Safety Compliance: Work safely at all times, following all EHS policies and procedures

• Bachelor’s Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial or Mechanical) preferred
• 2–4 years of experience in an industrial environment
• Affinity for customer‑facing or sales environments
• A full valid driver’s licence and willingness to travel (a learner’s permit or G1/G2 class does not qualify)

• Technical curiosity and strong problem‑solving skills
• Proficiency in mathematical calculations and chemistry concepts
• Excellent communication and interpersonal abilities
• Customer‑focused mindset with eagerness to learn sales processes
• Strong analytical and report writing capabilities
• Ability to work collaboratively under mentorship
• Comfortable in industrial environments
• Commitment to continuous learning and professional development
• Physical capability to lift and carry up to 45 lbs as needed (frequency varies by worksite)

• Demonstrate commercial excellence through active participation in customer interactions
• Produce high‑quality technical analysis and reports with minimal revision
• Show measurable progress in sales process understanding and application
• Build foundational customer relationship skills
• Contribute effectively to business reviews and proposals
• Qualify for promotion to Account Manager through demonstrated commercial competency

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus and Respect. You will receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers and a clear pathway to an Account Manager promotion with direct account responsibilities.

This position is designed as a stepping stone to Account Manager, where you will assume direct customer…