Sales Account Manager

Sales Account Manager

Job Type: Full Time

Incentive Plan | 40%–50% Travel | Serving Pharmaceuticals & Data Center Industries

At Allegheny Surface Technology, we build more than customer relationships—we build long‑term partnerships. We’re looking for a Sales Account Manager who will take ownership of strategic accounts, drive profitable growth, and serve as a trusted partner to our customers.

In this role, you’ll be the primary commercial point of contact for key accounts, working closely with internal teams to ensure customer needs are clearly understood, aligned and consistently delivered. You’ll play a critical role in strengthening relationships, identifying opportunities, and ensuring a high level of service and accountability.

• Own and manage a defined portfolio of strategic customer accounts
• Build strong relationships with decision‑makers, influencers, and day‑to‑day contacts
• Develop and execute account plans aligned with customer goals and AST capabilities
• Identify, qualify, and advance opportunities including cross‑sell, upsell, and renewals
• Monitor account health and proactively address risks related to service, quality, or delivery
• Lead customer escalations and coordinate internal teams to resolve issues quickly
• Partner closely with Inside Sales, Technical Sales, Operations, Field Service, and Quality
• Ensure customer commitments align with internal capabilities and execution
• Maintain accurate CRM records, opportunity tracking, and forecasting
• Lead Quarterly Business Reviews (QBRs) and conduct regular customer site visits

• Customers rely on you as a trusted advisor and first call
• Strong retention and consistent growth across assigned accounts
• Clear, proactive communication that keeps customers and internal teams aligned
• Opportunities are advanced strategically and executed successfully
• Customer challenges are resolved with urgency and accountability

• 3+ years of experience in account management, outside sales, or customer‑facing roles
• Experience in manufacturing, industrial, engineered products, or technical services preferred
• Proven ability to manage and grow strategic customer relationships
• Strong communication, organization, and problem‑solving skills
• Ability to work cross‑functionally with Operations, Quality, Engineering, and Supply Chain
• Proficiency with Microsoft 365 and CRM systems
• Associate’s degree preferred (or equivalent experience)
• Willingness to travel 40%–50% to support key customer accounts

Because Allegheny Surface Technology recognizes that our greatest asset is our employees, your well‑being is our priority. Aligned with our culture and values, we offer a comprehensive benefits package designed to support your physical, financial, and emotional health—we strive to ensure you have the resources needed to thrive both at work and in life.

• Health & Welfare – Medical, Dental, Vision, FSA, Life Insurance, Telemedicine, Paid Short Term Disability (All within 60 days)
• Retirement – Competitive 401(k) company match with Traditional & Roth options
• R&R – Generous Paid Time Off & Holidays
• Financial – Performance‑Based Incentive Plan
• Professional Development – Education Assistance

Allegheny Surface Technology
14 Egbert Lane
Lewis Run, PA 16738

Human Resources
11 Lincoln Drive
Lewis Run, PA 16738
Phone:
Fax:
Email:

Applicants meeting the criteria above must successfully pass a pre‑employment physical and drug screening, possible pre‑employment testing, interview, and background investigation in order to qualify for full‑time employment.

Allegheny Bradford Corp. is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Applicants have rights under Federal Employment Laws:
Family and Medical Leave Act (FMLA) Poster, Equal Employment Opportunity (EEO) Poster, Employee Polygraph Protection Act (EPPA) Poster, E‑Verify Participation-English Poster, E‑Verify Participation-Spanish Poster, Right To Work-English Poster, and Right To Work-Spanish Poster.