Account Manager

At IRIS USA Inc., we have always aimed to enhance how people organize their lives, making us a leader in the organization industry. Our breakthrough came in 1994 when we introduced clear plastic storage solutions, by growing domestic home storage manufacturing through robotic automation into Arizona, Texas, Pennsylvania, and Wisconsin. Since then, we have expanded our range to include small appliances, pet products, home goods, and RTA furniture, catering to a wide array of customer needs.

Celebrating sixty years as a global brand, we pride ourselves on innovation, quality, and exceptional customer service. Our success stems not just from our products, but from our commitment to building lasting relationships with our customers, offering solutions that simplify and organize life in homes, offices, and beyond.

Execute current and new account opportunities, forecasting and promoting products new and existing, working internally and externally to be a representative liaison between the Company and assigned accounts, work closely with Sales team to strategically balance the proper Product, the right price, and promotional strategy for the particular account and channel to maintain the necessary stability to overall IRIS USA market.

• Meet minimum $2.5M Net Sales Amount and Net Mark Up greater than 15%, subject to change year over year.
• Act as initial sales contact for selected Accounts, while assisting VP of B &M or NAM to support larger National Accounts.
• Process orders and set up new accounts as the customer’s advocate
• Forecast properly and accurately for each account
• Develop a strategy to introduce new products at retail, specifically for the proper channel and creating a promotion plan for that channel/account
• Monitor and analyze key competitors
• Build and maintain exemplary professional relationships with internal and external customers
• Conduct pre and post promotion goals and analysis
• Familiar with internal operations of Account process
• Perform critical path forecasting to support Account business model
• Create events with Company that fit into the Account business model
• Perform continuous training of Company internal business teams on Accounts
• Act as expert with internal operations and needs of Accounts to link with Company
• Act with urgency to make the most of opportunities and accomplish goals and objectives of day to day business
• Provide insights to POS trends within account base
• Analyze data and implement high quality solutions and actions to solve problems proactively with a customer or team
• Maintain a high level of commitment to personally getting things done, assuming personal responsibility for achieving expected results and understanding the impact of our decisions
• Continuously challenge self-development and seek better operating practices
• Effectively communicate with a variety of internal and external stakeholders using multiple tools to ensure effective visual communication
• Perform similar level or nature of duties as assigned

• Two year degree in marketing, sales or business, or equivalent years of experience; and,
• 3-5 years’ experience in Sales and Marketing

• Sales principles
• Marketing principles
• Budgeting principles
• Profit and Loss & Sales Margins principles
• Products in similar categories

• Using computer hardware, including keyboard, mouse, monitor, and related hardware
• Microsoft Access, Word, Excel, Power Point and Outlook
• Perform basic math, using Microsoft Excel to find sum, subtract, divide, average, percentage

• Train, lead and direct others to achieve goals
• Prepare reports using a variety of methods from multiple sources of data
• Review data and ensuring accuracy and timeliness and relevancy
• Identify causation of variances
• Multi-task under strict deadlines while having multiple priorities at one time
• Exhibit positive attitude and openness to learning
• Effectively communicate and work in a cross-cultural environment
• Demonstrate high-level of organization and planning
• Exercise independent motivation
• Apply strategic planning foresight
• Maintain a high level of commitment and…