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Customer Relations Representative - State Farm Agent Team Member

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Myagentsandy
Full Time position
Listed on 2026-06-06
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Customer Relations Representative - State Farm Agent Team Member

Full Time in Reading, PA

Responsive recruiter. Replies within 24 hours.

Benefits
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Why Join Us?
  • A Customer-First Focus – Help clients navigate their insurance needs with care and expertise.
  • Service + Sales Growth – Earn while you assist by identifying additional coverage opportunities.
  • Career Development – Training, licensing assistance, and advancement opportunities.
  • Supportive Team Culture – Work in a positive, team-oriented environment where your contributions are appreciated.
  • Competitive Compensation – Base pay plus incentives for in-book sales and retention.
What You’ll Do
  • Deliver Exceptional Customer Service – Assist clients with policy inquiries, updates, and claims support.
  • Educate & Advise – Conduct needs-based policy reviews to ensure clients have the right coverage.
  • Identify Sales Opportunities – Proactively recommend additional products that align with customer needs.
  • Develop and Maintain Client Relationships – Be the trusted go-to person for insurance solutions.
  • Support Agency Growth – Generate leads and referrals while promoting our services.
What We’re Looking For
  • Strong Communicator – Confident, clear, and personable in all interactions.
  • Customer-Oriented Mindset – A passion for helping others and ensuring client satisfaction.
  • Sales-Driven Service – Ability to recognize in-book sales opportunities while assisting customers.
  • Detail-Oriented & Organized – Ability to multitask and manage client accounts efficiently.
  • Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll help guide you through the process).

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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