Oncology Account Executive

Position Summary

The Oncology Account Executive is a customer-facing sales professional responsible for driving sustained territory growth through new account acquisition and expansion of existing customer relationships, combining strategic prospecting, consultative selling, and high-touch account management.

• Drive new account acquisition and organic growth through strategic prospecting, value-based selling, and clinical education.
• Position Caris as a preferred or sole-source provider of tumor profiling and molecular intelligence solutions.
• Analyze territory opportunities and develop strategic sales plans to achieve growth objectives.
• Meet or exceed assigned revenue, activity, and performance targets.

• Build and maintain strong customer relationships through consistent in-person engagement.
• Ensure a seamless customer experience across the full order lifecycle.
• Maintain open communication with key stakeholders and elevate issues when satisfaction is at risk.
• Execute retention strategies and identify upselling and cross-selling opportunities.

• Engage with oncology clinicians and allied teams across clinics, pathology labs, and hospital settings.
• Support physicians with ordering and interpretation of the CMI platform, including access to PHI when required.
• Advise on technology solutions such as portals, EMR integrations, and workflows.
• Maintain knowledge of molecular profiling, biomarkers, and competitive offerings.

• Provide consultative guidance on billing, reimbursement, and payer dynamics.
• Serve as a resource on laboratory reimbursement and operational workflows.
• Share market trends, customer feedback, and competitive insights with leadership.

• Collaborate with Client Services, Regional Business Directors, and Commercial Leadership.
• Maintain accurate CRM documentation and complete required administrative tasks.
• Maintain assigned company assets; support meetings, conferences, and trade shows as required.
• Perform other duties as assigned.

• Bachelor’s degree.
• Minimum 3 years of relevant sales experience.
• Strong understanding of oncology practices and molecular diagnostics.
• Knowledge of billing and reimbursement environments.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities in a matrixed environment.
• Proficiency with Microsoft Office and CRM tools.
• Valid driver’s license; willingness to travel regularly.
• Successful completion of pre-employment requirements.

• 5+ years of sales experience with oncology or molecular diagnostics focus.
• Established oncology or pathology relationships.
• Familiarity with hospital systems and pathology networks.

• Travel required, including possible evenings, weekends, or holidays.
• Pre-employment process includes criminal background check, drug screening, credit check (for certain positions), and reference verification.