FCM Meetings & Events - Global Head of Sales - Philadelphia, PA

Global Head of Sales

FCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world’s largest travel agencies, Flight Centre’s footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We’ve been in the event game since 1986, connecting people across the globe and bringing their visions to life.

We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.

Our services include:
Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings Management.

FCM Meetings & Events is seeking a Global Head of Sales to lead and scale our commercial growth engine across markets. This is a high-impact leadership role driving new business, client expansion, and revenue performance across a dynamic global portfolio. You’ll shape the future of M&E by building world-class sales strategies that deliver on our 2030 ambition and $1B TTV target.

Join a collaborative global leadership team where your influence directly drives growth, innovation, and client success.

• Lead and execute the global sales strategy aligned to M&E 2030 growth ambitions and $1B TTV target.
• Set and govern revenue targets across all regions and service lines, ensuring accountability for growth.
• Drive margin mix optimisation across the portfolio, prioritising high-margin service lines.
• Lead global sales teams across AMER, EMEA, APAC, and AU with a focus on acquisition and expansion.
• Establish consistent global sales methodologies, including CRM discipline and pipeline management.
• Act as executive sponsor on strategic, high-value commercial pursuits.
• Build and maintain a robust, high-quality pipeline across regions and service lines.
• Develop targeted acquisition strategies across industries, client segments, and geographies.
• Lead Strategic Meetings Management (SMM) go-to-market strategy and enterprise client engagement.
• Enable progression from transactional services to full program ownership across clients.
• Partner with account teams to grow existing client relationships and increase wallet share.
• Collaborate with Marketing to align campaigns, positioning, and pipeline generation efforts.
• Champion brand consistency and represent FCM M&E at industry events and client engagements.
• Partner with Sales Enablement to deliver tools, training, and onboarding excellence.
• Drive adoption of sales frameworks, CRM practices, and commercial tools globally.
• Lead, develop, and inspire high-performing global sales teams.
• Establish KPIs focused on revenue, margin contribution, and pipeline quality.
• Translate market insights into competitive positioning and go-to-market strategies.
• Own global sales reporting, forecasting, and pipeline visibility.
• Partner with Finance and Operations on pricing, deal structuring, and commercial governance.
• Collaborate across brands and stakeholders to maximise shared opportunities.
• Act as the voice of the customer internally to inform strategic decisions.
• Other duties and tasks as assigned.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

• Proven experience leading and scaling global or multi-regional B2B sales teams.
• Demonstrated success achieving and exceeding revenue targets.
• Experience in Meetings & Events, corporate travel, or professional services environments.
• Strong knowledge of M&E service lines including venue finding, managed meetings, SMM, event management, and group travel.
• Proven ability to sell and position SMM programs to enterprise clients.
• Experience managing complex, multi-stakeholder enterprise sales cycles.
• Strong leadership experience across geographically distributed teams.
• Track record of aligning Sales, Marketing, and Enablement functions.
• Experience with Salesforce or similar CRM platforms.
• Familiarity with SPICED, Challenger, or similar…