Enrollment Case Manager Pennsylvania

General information

Date:
Tuesday, March 10, 2026

City:
Harrisburg

State: PA

Country:
United States

Working time:
Full-time

Enrollment Case Manager (Travel - Pennsylvania) — Maximus is currently hiring for Enrollment Case Managers to support the Pennsylvania Independent Enrollment Broker (PA IEB) program. This role services homes across Pennsylvania and requires daily travel with a personal vehicle throughout your assigned county.

The Enrollment Case Manager is responsible for being in the community supporting applicants as they complete documents as well as providing education and connecting applicants to resources related to the Pennsylvania Waiver program. In addition, they support in other capacities to meet the contractual obligations of the PA IEB program. We are seeking dedicated and detail-oriented individuals to join our team in supporting individuals applying for waiver programs.

This role involves conducting in-home intake assessments, processing applications, and facilitating eligibility determinations to ensure timely enrollment and access to services.

Why Maximus?

• 💰 Competitive Compensation - Quarterly bonuses based on performance included!
• 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• 🏝️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
• 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• 📚 Tuition Reimbursement - Invest in your ongoing education and development.
• 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• 📚 Professional Development Opportunities - Participate in training programs, workshops, and conferences.

• Travels throughout assigned counties, working primarily in applicants' places of residence.
• Conducts intake visits for program applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in the specified program to the time they are enrolled as participants or terminated from the intake process.
• Presents and discusses the concept of the programs, and advises applicants of their rights and responsibilities.
• Assists applicants with selecting options that best meet their needs, ensuring consumer control is maintained throughout the application process.
• Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in waiver programs.
• Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities.
• Attends regularly scheduled meetings; reports on schedule availability at regular intervals.
• Assists with application submission, including data entry of the Compass Application.
• Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support.
• Performs other duties as assigned.
• Conduct 3-4 in-person intake visits daily in applicants’ homes.
• Process applications through COMPASS and coordinate with eligibility teams to ensure timely and accurate determinations.
• Provide comprehensive case management support from initial referral through program enrollment or case closure.
• Maintain accurate records and track applicant data using Microsoft Excel.
• Utilize Microsoft Word for documentation and Microsoft Teams for internal communication and collaboration.