Aging Care Manager ; LG - Luzerne-Wyoming County Area Agency Aging

Do you have the desire to provide a wide variety of services to the elderly population and want to make a difference in their lives? Be the steady guide older adults can count on as an Aging Care Manager 2 with the Luzerne‑Wyoming County Area Agency on Aging (AAA). As part of our team, you will have the chance to use your problem‑solving skills to connect people with the right care at the right time, as well as work in the community, in homes, and with partner agencies to overcome barriers and advocate for the people we serve.

If you are a compassionate, patient, and professional individual who wants to help, we want to hear from you!

This role focuses on assessing needs, initiating and adjusting care plans, and helping consumers navigate and access the supportive services they need. Work encompasses intake, assessments, referrals, ongoing care management, caregiver support, and collaborating with other professionals and providers to maintain safety and quality of life for the seniors and families we serve. As a Aging Care Manager 2, you will perform the following duties:

• Case Screening and Intake: Handle telephone intake, screen assigned cases within required timelines, and gather information needed to prioritize cases and determine eligibility
• Field Assessments: Make home and facility visits to gather more information about each individual requesting services by using the Department of Aging standardized assessment tool to determine level of care
• Timely Documentation: Accurately enter and update records in our electronic system within required time frames
• Service Navigation: Maintain knowledge of AAA programs and community supports to guide consumers and offer informed service choices
• Care Planning and Reassessment: Develop, initiate, and adjust care plans, cost‑share calculations, and level of care in line with regulations and agency policy
• Financial and Crisis Support: Arrange financial management when needed, monitor services, respond to emergencies, and resolve problems to support consumer stability

• Full‑time employment
• Work hours are 8:00 AM to 4:00 PM, Monday – Friday, with a 30‑minute lunch
• Telework: You will not have the option to telework in this position
• Salary: In some cases, the starting salary may be non‑negotiable

Minimum Experience and Training Requirements:

• Six months as an Aging Care Manager 1 or a County Caseworker 1; or
• Successful completion of the County Social Casework Intern program; or
• Six months of professional human services or nursing experience; and a bachelor’s degree in social sciences, behavioral sciences, human services, or a closely related field; or
• An equivalent combination of experience and training

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency
• Hiring preference for this vacancy may be given to candidates who live within either Luzerne or Wyoming County. If no eligible candidates who live within either county apply, candidates who reside in other counties may be considered
• You must be able to perform essential job functions

• A conditional offer of employment will require submission of criminal history reports

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.