County Casework Supervisor; Local Government; Part-Time - Lehigh County MH​/Crisis

Do you want to help lead a team that strives to ensure all Lehigh County residents who are in crisis have fair and just access to services and treatment that promote recovery, resiliency, and wellness? We are searching for an adaptable, motivated, compassionate candidate to take on life-saving professional social service work of a supervisory nature with the Lehigh County Mental Health/Intellectual Disabilities/Drug & Alcohol Crisis Intervention/988 and Information & Referral Unit.

As a part-time County Casework Supervisor with our Crisis team, you will assist in the coordination and oversight of program operations and participate in work to ensure the delivery of effective information, referral, and crisis intervention services on a 24-hour, 7-day-a-week basis, through rotating shift schedules. Come join us and help make a difference in the life of others!

• Staff Coordination: Oversee staff coverage and shift scheduling to ensure consistent service delivery, particularly during weekends and high-demand periods.
• Service Guidance: Provide supervision, guidance, and consultation to assigned staff on casework activities, crisis intervention practices, and service delivery expectations.
• Training Support: Develop new and current staff through training, coaching, and skill-building activities.
• Community
  
  Collaboration:
  
  Communicate effectively with consumers, family members, law enforcement, hospitals, and community agencies to coordinate care and resolve service-related concerns.
• Quality Assurance: Review cases and call recordings; ensure documentation complies with all requirements; and analyze findings to inform staff development, training needs, and performance evaluations.
• Direct Crisis Intervention: Answer 988 and crisis line calls, conduct mental health assessments, and complete mobile outreach when needed.

• Part-time employment, 20 hours per week.
• This position is primarily assigned to nights, weekends, and holidays and is subject to rotating shifts based on operational needs.
• Telework:
  You will not have the option to telework in this position.
• Salary:
  In some cases, the starting salary may be non-negotiable.

• Two years of professional experience in public or private social work and a bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; or
• Any equivalent combination of experience and education that includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

• You must pass a background investigation.
• This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

711 (hearing and speech disabilities or other individuals).

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.