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Assistant Warehouse Manager

Job in Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: The Legacy Companies, LLC
Full Time position
Listed on 2026-07-20
Job specializations:
  • Warehouse
    Supply Chain / Intl. Trade
  • Management
    Supply Chain / Intl. Trade
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below

Assistant Warehouse Manager

Location:

Hamilton Township, NJ, US

Salary: $25.00 to $30.00 Hourly

Overview

An Assistant Warehouse Manager is responsible for implementing workflow procedures based on direction from the company's General Manager. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of a workplace.

Responsibilities
  • Manage the day-to-day fulfillment of customer orders within the Value Added/Outbound Consumer Section of the distribution center.
  • Responsible for shipping consumer type customer orders complete and on time. Expected to meet or exceed hourly fulfillment rate standards
  • Respond to daily inquiries from the internal sales administrators regarding the status and prioritization of shipment activity within the VA/Outbound area
  • Manage the product return process, and interaction with various AR and Customer Service staff within the company.
  • Provide support to the warehouse manager in functional areas outside of the immediate VA and Returns depts. as necessary.
  • Reconcile inventory, shipments and returns in systems on daily basis
  • Pack, mark and ship orders in accordance with customer standards
  • Maintain documentation of consumer type customer shipping standards
  • Staff the Value Added and Returns departments according to budget and volume
  • Maintain a clean and safe working environment
  • Ensure proper preventative maintenance programs are in place for the equipment and resources within the Value-Added section of the distribution center
  • Develop and maintain a purchasing replenishment program for packaging materials and MRO items for the value added and returns dept.
  • Manage the Value Added and Returns dept. staff ensuring compliance to company rules and regulations as noted in the policy manual.
  • Manage, develop, and report KPI’s to leadership regarding performance of Value Added and Return Depts.
  • Manage staff performance by coaching, counseling, disciplining, planning, monitoring, and performing evaluations of employees.
KPIs / Key Goals
  • Safety Meetings – Monthly Participation 100%.
  • Units Shipped Per Hour / Per Man Hour.
  • # of Containers Processed.
  • % of sales Shipped (Fill Rate) – 98%.
  • Returns processed and Ag. Return receiving time.
  • All KPI and goals are evaluated and may change depending on direction and strategy of COO.
Qualifications
  • Associates Degree
  • 4-6 years of Supervisory
  • Operations, Manufacturing, Distribution Management Required.
  • Exceptional in Microsoft Office Suite - with the ability to use Excel advanced functions of pivots and formulas.
  • Strong understanding of Warehouse Management Systems and Concepts
  • Prior management or supervision of employees in warehouse facility.
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