Logistics Coordinator - Transportation

Position: Ongoing Opportunity - Logistics Coordinator - Transportation
Ongoing Opportunities - Logistics Coordinators

We are continuously looking to connect with strong Logistics Coordinators across our markets. While an immediate opening may not be available in every location, this role is essential to delivering reliable service to our customers, and we regularly add talent as we grow.

This role is best suited for individuals who take ownership of their responsibilities, prioritize customer needs, and operate with urgency and professionalism. If you are someone who is action oriented, accountable, and resilient in fast-paced environments, we would welcome the opportunity to connect.

Job Title: Logistics Coordinator - Transportation

Department: Customer Service

Location: Remote/Houston

Reports To: Logistics Manager

Position Type: Full-time

Company Overview

Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure.

Ownership:
The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling's past partnerships have been with family businesses and corporate carve-outs. Sterling excels as a partner bringing its operational focus and expertise to support company objectives.

Today, Sterling has over $5.7 billion in assets under management.


** Only Remote Candidates in the Houston, TX market will be considered**

Position Summary:

Primary responsibility is for timely, accurate, and efficient service to our customers. Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.

Essential Duties and Responsibilities:

Other duties may be assigned as deemed appropriate by Management.

• Responsible for all communication with customers and GWI departments to ensure customer orders are completed
• Order entry
• Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
• Back up other Logistics Coordinators when needed
• Team work
• Set up new customer accounts and make necessary changes for existing accounts as needed
• Effectively communicate and schedule all pick up and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
• Cross train with other Logistics Coordinators and keep desk manuals up to date
• Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
• Ensure all templates are setup correctly and billing is accurate
• Utilize Gulf Winds operating systems (CMS, Quote) to manage client's freight
• Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems

Skill Sets and Requirements:

• Strong written and oral communication skills
• Independent thinking and problem-solving skills
• Computer Literacy
• Attention to detail and accuracy
• Organizational Aptitude
• Ability to multi-task
• Typing speed of 40+ WPM
• Impeccable follow-through and commitment to quality customer service
• Desires fast paced environment
• Bi-Lingual is a plus (Spanish)

Minimum Qualifications:

High School Diploma or GED