Investigator III

Overview

Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well‑being, fostering self‑sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

• Conduct investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.
• Collect, control, and evaluate evidence such as physical, financial, background, and other records, documents and items.
• Formulate questions and conduct interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.
• Interpret, explain and ensure compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.
• Make judgments after evaluating all available facts and recommend appropriate action to authorities, commissions, or technical supervisors, and take enforcement action as necessary.
• Use commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information.
• Document details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.
• Prepare and submit investigative reports that clearly and accurately document findings, supporting facts, and action taken.
• Testify and present evidence before boards, commissions, administrative bodies, or courts.
• Deliver excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
• Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• Conduct surveillance, undercover investigations, and on‑site inspections on assigned cases; and make arrests or obtain search warrants pertaining to an investigation.
• Make recommendations to subpoena information.

• One year of experience in planning, developing, coordinating, and implementing investigations.
• Two years’ experience in conducting investigations, including conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• Two years’ experience in collecting, evaluating and analyzing relevant information to make recommendations on alleged or probable violations of state or federal laws, rules and regulations.
• One year of experience in civil or criminal proceedings such as obtaining subpoenas or search warrants, making arrests or providing testimony.

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. DHSS does not provide employment‑based sponsorship. Applicants must possess a valid driver’s license (not suspended, revoked or cancelled, or disqualified from driving).

The investigator is required to drive a fleet truck to investigate calls for service and perform job responsibilities. A satisfactory criminal background check is required as a condition of hire. Applicants must possess or obtain an Animal Welfare Officer certification within 60 days of hire; training will be provided by the Office of Animal Welfare.

To learn more about the comprehensive benefit package please visit (Use the "Apply for this Job" box below)./

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.