Automotive Service Manager: Lead Techs & Drive Sales

Employment Type:
Full time

OurService Managersare high energy professionals who not only lead by example, but are also a team player who supports the employees that work for them. A Service Manager performs many different roles as they manage the day-to-day operations of one of our centers, including: generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering tocompanypolicies and procedures.

Position Responsibilities:

· Meeting and greeting customers

· Managing technician workflow

· Recommending services to customers

· Ordering parts and inventory

· Keeping customers updated on the status of their vehicles' repairs

· Managing and tracking lead counts as well as customer satisfaction ratings

· Generating and closing sales

· Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

What We Offer:

· Competitive Compensations package

· Ongoing training and field support

· Daytime work hours

· Paid time off

· Growth opportunity

JOB REQUIREMENTS

· Minimum of 5 years of Customer Service experience. Transmission sales is a big plus.

· Excellent one time closing skills

· Strong commitment to customer service and relationship building

· Ability to communicate and use interpersonal skills at a sustained high level

· Capable of multi-tasking and executing in a fast paced environment

· Honest, goal-oriented and energetic team player

· Must have valid driver's license