Retail Operations Manager

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation
• Flexibility and Support for Diverse Life Stages and Choices
• Wellbeing programs including Physical, Mental and Financial wellness
• Tuition assistance

Retail Operations Manager I will manage successful retail execution of McCormick and Regional initiatives through broker sales teams leading to the achievement of regional sales and profit objectives. The role reports to a Sales Director and requires residing on the East Coast (MD, DE, VA, NJ, NC) with ability to travel up to 60% of the time.

• Train sales managers and 3rd party managers on execution of retail activities within the assigned geographies; educate brokers on McCormick products, policies, and expectations for in‑store execution.
• Lead broker retail management calls, new‑item speed‑to‑shelf and merchandising activities; serve as primary communication source with brokers and 3rd‑party field managers regarding coverage, call content, merchandising standards, and competitive activity reporting.
• Analyze broker activities on calls; evaluate new‑item speed‑to‑shelf and merchandising performance.
• Conduct regular retail training store calls and set expectations for in‑store execution.
• Communicate retail expectations, execution, and results to Regional, Director, and Manager level.
• Plan and execute quarterly retail broker meetings and presentation development; coordinate regular coverage team meetings with brokers and 3rd‑party providers to maintain seasonal focus across the portfolio and motivate teams to improve sales results.
• Plan and conduct retail audits and market audit tours; stay current on market changes to inform marketing, sales, and promotional planning.
• Oversee retail execution of McCormick programs; identify opportunities to increase sales; assist Director of Retail Operations and Training in identifying gaps and opportunities.

• Bachelor’s Degree in Sales, Business, Marketing, or related field.
• 4+ years of experience in sales and/or analytics with merchandising knowledge of products, consumer and trade promotional plans, and retailer markets.
• 2+ years of experience working with Food Brokers, including systems and business processes.
• Analytical and project management skills.
• Strong understanding of sales, retail broker operations, and retail merchandising standards.
• In‑depth knowledge of McCormick product offerings.
• Ability to identify retail business opportunities and analyze complex information to develop strategies.
• Problem‑solving skills for monitoring broker KPIs such as speed to shelf, calls made/assigned, and merchandising.
• Excellent leadership, presentation, communication, organizational, and computer skills.
• Strong strategic and creative thinking.
• Relationship management, influencing, and teamwork skills.
• Valid driver’s license and clean driving record.
• Extensive travel.

McCormick does not offer employment visa sponsor ships upon hire or in the future.

Base salary compensation will be determined based on geographic location, skills, education, experience, and internal equity. This position is eligible to participate in McCormick’s Incentive Bonus (MIB) Plan, Sales Incentive Bonus (SIB) Plan, and Dividend Program. Permanent employees also access comprehensive Total Rewards programs including:

• Comprehensive health plans covering medical, vision, dental, life, and disability benefits
• Family‑friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support
• Retirement and investment programs including 401(k) and profit‑sharing plans

McCormick is an equal opportunity employer. The company selects and promotes for all positions without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.