Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and operates more than 2,200 company‑owned stores across North America.

The retail Sales and Service Technician (SST) is a hybrid role that serves customers while performing entry‑level vehicle services. The SST helps build a career pipeline within Firestone Complete Auto Care, learning all aspects of store operations and flexing between front‑shop customer interactions and back‑shop service tasks.

• Customer service, sales and issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations (opening/closing, inventory, displays) on an as‑needed basis
• Assist the manager or act as Manager‑On‑Duty when required, supporting career development

• High school diploma or equivalent
• Valid automobile driver's license
• Customer service orientation and growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• 2‑year degree or non‑traditional education (training program, certification, etc.) demonstrating a growth mindset
• Previous consumer retail sales experience
• Previous automotive experience
• Previous management or supervisory experience

• Medical, Dental and Vision – starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

Bridgestone is proud to be an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status or any other characteristic protected by law.