Enrollment Coordinator

Responsibilities

• Adhere to Aveanna Core Values
• Process enrollment forms including:
  Employment Eligibility Verification (I-9 Forms & documentation)
• Maintain communication with pending applicants and families throughout the onboarding process
• Assist care provider in meeting all hiring requirements
• Responsible for ensuring compliance and documentation is up to date
• Maintain and update Employee & Client Service Accounts in Aveanna Care
• Run Aveanna Care reports and process data imports as needed
• Prioritize tasks based on incoming volume of new cases and enrollment forms

• Bachelor’s degree is preferred, but not required
• Minimum of one year of customer service experience within the last four years
• Ability to work effectively with others
• Excellent interpersonal skills; self-driven, motivated and results oriented
• Must be able to problem solve and apply creative solutions
• Strong analytical and judgment skills
• Intermediate computer skills using Microsoft Windows, Word, Excel and ability to be trained on Aveanna’s proprietary software programs
• Ability to successfully handle multiple tasks simultaneously; strong organizational skills

Demonstrates strong organizational and analytical skills to manage enrollment processes and ensure compliance. Proficient in customer service and effective communication to support applicants and care providers throughout onboarding.

• Customer Service Experience
• Analytical Skills
• Organizational Skills
• Interpersonal Skills
• Microsoft Office Proficiency

Hard Skills

• Data Processing
• Compliance Documentation
• Enrollment Processing
• Problem Solving
• Task Prioritization

Soft Skills

• Interpersonal Skills
• Self-Driven
• Motivated
• Results Oriented

• Employment Eligibility Verification
• I-9 Forms
• Onboarding Process
• Client Service Accounts

• Microsoft Windows
• Microsoft Word
• Microsoft Excel
• Aveanna Care Software