Airline Support Engineer; Senior or Principle Boeing Seal , CA

Position Overview

At Boeing Commercial Airplanes, we are dedicated to designing, building, certifying, delivering, and maintaining products and services that prioritize superior safety, quality, and value for our airline customers. We seek a talented, hands‑on engineer who thrives on seeing projects through from inception to completion. In this dynamic role, you will serve as the technical interface between Boeing and our airline partners, playing a crucial part in maintaining operational and reliability performance for safe and economical operations.

As a member of our Airline Support Engineering (ASE) team, you will collaborate with expert engineers and leadership within BCA and at our airline customers, acting as a technical advocate to assist and manage airline‑specific issues.

• Proactive technical customer advocate for selected airline customers.
• Lead and understand the perspective of the airlines you represent, know the products Boeing provides, and work together with the Customer Support team.
• Develop thorough knowledge of top customer issues and lead and drive customer issues to closure by coordinating with functional/integration teams within Boeing.
• Maintain frequent contact and coordination with Boeing Field Service Representatives and customer airlines.
• Author and review documentation associated with the airlines, utilizing Boeing Communication System messages, trip reports, meeting minutes, reliability reports, etc.
• Know the products Boeing supports, including knowledge of commercial model airplanes and airline operations and an understanding of Boeing Customer Support products.
• Build and maintain relationships with Service Engineering, Field Service Representatives, Customer Engineering, Program Management, Sales, Airline Logistics, and other teams.
• Use program management skills to lead resolution of customer in‑service issues, assess priorities, determine available resources, and develop action plans to resolve the highest priority issues.
• Manage multiple projects and demands in a dynamic and fast‑paced environment.
• Communicate plans for supporting customers to internal and external organizations and monitor and follow up to ensure proposed actions are executed.
• Interact and work with senior‑level executives and mid‑level managers at airlines and at Boeing.
• Maintain good verbal and written communication skills, and build constructive relationships in a technical and cultural environment.
• Coordinate with and present to Airline Customer and Boeing Executive Leadership.
• Possibly lead activities across customer accounts.
• Occasional travel to airline bases and customers is required.
• Travel periodically to integrate with customers, suppliers, and other organizations.
• Work alternate shifts periodically when needed to support the 24/7 needs of the customer.

Position is 100% onsite at Seal Beach, CA.

• Bachelor of Science degree from an accredited program in engineering, engineering technology (including manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.
• 5+ years of experience in an engineering discipline.
• Willingness to work extended hours as needed to meet business demands.
• Ability to travel domestically and internationally, with travel not exceeding 10%.

• Experience working with organizational leaders to develop and implement plans and objectives.
• Experience supporting technical questions for airplane programs or similar.
• Willingness to travel periodically to integrate with customers, suppliers, and other organizations.

Boeing is a Drug Free Workplace. Post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

This position is not a union‑represented position.

Competitive base pay and variable compensation opportunities. Eligible employees may enroll in a variety of benefit programs, including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and…