NG​/MAX Environmental Control System Service Engineers; Experienced or Senior

Position: 777/777X and 737NG/MAX Environmental Control System Service Engineers (Experienced or Senior)
Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is seeking 777/777X and 737NG/MAX Environmental Control System Service Engineers (Experienced or Senior) to join the team in Seal Beach, CA.

The Boeing Customer Support Center is currently seeking an innovative engineer with knowledge of airplane design and/or engineering principles who can perform challenging, interesting, and dynamic engineering work as a member of the Boeing Customer Support team.

In this role, you will work directly with airline customers to address and resolve in-service airplane system issues related to Environmental Control Systems (i.e. Cabin Air Conditioning and Temperature Control System, Pneumatic System, Cabin Pressurization, Ant-Ice Protection, Nitrogen Generation System for fuel tank inerting, Cargo Smoke Detection and Fire Suppression System, and Instrument Cooling). Candidate will be an integral part of supporting all Boeing Commercial Airplane models in-service and development, including programs such as 747, 767, 777, 787, 737NG, 737

MAX, 777X, and the next generation of commercial airplanes.

Primary Responsibilities:

* Provides technical, design and informational support for basic production, product support or in-service issues. Troubleshoots basic system problems consistent with operational protocols.

* Acts as a liaison and coordinates with various engineering and technical disciplines to address customer concerns.

* Assists with the development and documentation of basic requirements via drawings, data sets, reports, specifications, and supporting data.

* Supports analysis, definition and verification of basic requirements. May modify basic requirements based on defined requirements using approved processes and tools.

* Supports and/or creates and provides basic technical documentation (e.g. Fleet Team Digest articles, service letters, drawings, specifications, documents, data sets, design folders, test requirements documents, manuals) in accordance with engineering processes and procedures for internal reference or external delivery.

* Assists with the study and assessment of technology development by gathering data, supporting testing and documenting findings.

* Supports review of technical design, analysis, and production by reviewing documentation, participating in design reviews, and observing tests and audits to ensure compliance.

* Assists with the investigation of problems to provide engineering design disposition of discrepancies.

* Performs tests to verify operational and functional requirements.

* Researches basic technologies for potential application to company business needs.

* Assists other members of project or program teams, management, and technical staff to define and implement engineering solutions to meet group, organization, and company objectives.

* Supports and/or leads the research of technical, operational and quality issues that cannot be resolved by the customer.

* Assists in designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.

* Works with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances.

* Assists in the development of customer correspondence for continued safe operation and maintenance of equipment.

* Assists in solving problems and provides other support of fielded hardware and software over the entire product lifecycle.

The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24 hours/7 days a week/365 days of the year.

Basic Qualifications (Required Skills/Experience):

* Bachelor of Science degree in Engineering (with a focus on Mechanical, Civil, Aerospace Aeronautical or Material Sciences)

* 5+ years of related work experience or an equivalent combination of education and experience

* Able and willing to occasionally work outside of standard 1st shift to support 24/7/365-day operation - Saturday and Sunday work will occasionally be required

Preferred Qualifications (Desired Skills/Experience):

* LEVEL 4: 9+ years of related work experience or an equivalent combination of education and experience

* Willing and able to travel domestically and internationally 10% of the time

* 2+ years of experience in Environmental Control Systems is preferred

* Experience with Boeing 7-series airplanes

* Good verbal, written communication skills and presentation experience

* Knowledge of thermodynamics/thermal sciences, airflow analysis and modeling, and/or mechanical systems analysis

* Experience collaborating with multiple team functions

* Experience with customer support

* Willingness to expand into…