Lead Sales Supervisor - Seal , CA

Retail Sales Lead Supervisor – See’s Candies

As the Retail Sales Lead Supervisor, you will lead the sales team and ensure smooth operations of a See’s Candies retail shop. The role requires providing guidance to team members, driving sales initiatives, maintaining excellent customer service, and overseeing day‑to‑day store activities.

• Assist the Shop Manager in providing effective leadership to the retail team.
• Motivate and guide team members to achieve individual and collective sales goals.
• Oversee day‑to‑day operations of the retail location in accordance with company guidelines.
• Ensure compliance with visual merchandising standards and product presentation.
• Resolve customer and employee concerns in a professional and timely manner.
• Train and develop team members on company programs, policies, and procedures.
• Create a positive and welcoming atmosphere for customers through effective engagement.
• Manage cash handling procedures, protection of company assets, and banking.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Assist with inventory management, maintain accurate records, and communicate inventory needs and trends to management.
• Submit required paperwork in a timely manner, including payroll approvals and other administrative tasks.
• Perform other duties as assigned.

• Minimum 1 year of retail supervisory experience.
• Proven success in developing, motivating, training, and coaching employees.
• Excellent customer service, communication, organizational, cash‑handling, and merchandising skills.
• Ability to follow, implement, and enforce company policies and procedures.
• Strong work performance and ability to grow the business by seeking sales opportunities.
• Ability to learn new technologies quickly and manage change efficiently, proactively, and positively.
• Physical ability to carry out essential functions, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Flexibility in working hours, including weekends and holidays.
• Internal applicants must be in good standing.

Pay rate: $25.46 per hour.

See’s is an EOE See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).