Specialist, Technology

What You’ll Need to Succeed as a Specialist, Technology at XPO

• Bachelor’s degree or equivalent related work or military experience
• 3 years of experience in troubleshooting printers, tablets, cell phones, Windows PCs, Chrome PCs, AV equipment and associated complex issues of networked devices

• Bachelor’s degree in computer science, software engineering, information technology, or similar
• 1 year of related experience installing, troubleshooting and supporting corporate AV equipment
• 1 year of related experience with Microsoft Windows OS, Active Directory and SCCM
• Proficiency with Windows OS and Microsoft Office programs such as MS Project, Access, Word, Excel and Power Point
• Proficiency in Max or MRP (Epcor) data cataloging software
• Experience supporting a corporate, networked computer environment
• Able to lift 25 pounds

Pay, benefits and more:

• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 13 days PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Shift: Monday - Thursday 600-16:30

• Provide onsite support for technology and IT systems and act as the liaison between the local site and corporate IT team
• Troubleshoot hardware, software, and networking issues on laptops and PCs on-site
• Maintain inventory of assets
• Update plant databases to ensure asset details are appropriately documented for both new equipment and asset disposal (tear down)
• Maintain customer warranty and recall databases
• Act as the subject matter expert on all licensing functions to include: VIN number generation and assignment
• Coordinate licensing and oversee trailer packet production to include: license plates, registration, QR decals and VIN plates
• Coordinate delivery of products into Canada as needed, ensuring appropriate documentation is provided
• Assist with IT Infrastructure projects as needed

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.