DIrect Care​/Mentoring Specialist

Vision

Transforming Lives through Christ’s Love

Operating Christ-Centered Residential and Retreat Centers

Hospitable Community/Authentic Relationships/Faith in Christ

Director of Facilities

The Direct Care Specialist serves as a stabilizing presence for at-risk youth, creating

structure, emotional safety, and consistent relational support. This role models daily routines, conflict

resolution, problem-solving, and positive social interaction while fostering a warm, home-like atmosphere with caring gestures, comfort, and dignity.

Direct Care staff embody the posture of a supportive caregiver: steady, compassionate, and appropriately firm. They build meaningful relationships, uphold professionalism, and complete essential administrative and clinical tasks with accuracy. They inspire hope, teach life skills, reinforce the value of education andhard work, and model respect in every interaction.

• Maintain a safety-forward mindset in all interactions and environments.
• Demonstrate confidence in crisis intervention and de-escalation.
• Apply approved physical restraints when necessary for safety (up to 150 pounds), following all TCI protocols.
• Take charge when moments require clear, steady leadership.

• Offer a compassionate presence that helps youth feel seen, supported, and safe.
• Build rapport intentionally, using consistent, trust-centered interactions.
• Provide restorative guidance that redirects behavior without shame.
• Model respect, responsibility, and emotional regulation.

• Supervise and support youth through routines, transitions, and activities.
• Create a warm, stable, home-like environment with appropriate boundaries.
• Teach life skills including work ethic, manners, problem-solving, and positive social interaction.

• Uphold and embody the mission, vision, and values of Timothy Hill Ranch.
• Cultivate an environment rooted in hospitality, authentic relationships, and faith.
• Serve as a role model who reflects the culture of character, hope, and accountability.

• Complete all logs, reports, and documentation accurately and on time.
• Communicate clearly during handoffs and collaborate with the full care team.
• Administer medications and maintain proper records when assigned.

• Build trust-based relationships with youth through steady, respectful interactions.
• Provide consistent boundaries paired with empathy and clear expectations.
• Support youth through routines, transitions, and evening/overnight activities.
• Promote a positive, structured environment grounded in trauma-informed care.

• Recognize early signs of escalation and intervene with de-escalation techniques.
• Maintain situational awareness and provide calm authority during conflict.
• Apply approved protective interventions or physical restraints when necessary and appropriate.
• Uphold safety protocols and campus procedures with reliability and sound judgment.

• Carry out behavior plans, house expectations, and restorative practices.
• Offer supportive redirection and consistent accountability.
• Lead or assist with activities, chores, and skill-building moments.
• Serve as a role model of interpersonal respect, responsibility, and hope.

• Write accurate shift notes, incident reports, and required documentation.
• Communicate clearly with the team during handoffs and updates.
• Collaborate with supervisors, clinicians, and team members to support youth progress.
• Crisis-ready mindset with strong de-escalation skills
• Ability to maintain composure under pressure
• Trauma-informed communication and relational awareness
• Clear…