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Sr. Customer Assistance Representative - Seattle
Job in
SeaTac, King County, Washington, USA
Listed on 2026-02-25
Listing for:
Enterprise Mobility
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Enterprise Mobility - - - Responsibilities:
Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors;
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone;
Process returns, check-ins and exit kiosk transactions;
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned;
Understand and communicate rental terms and conditions, vehicle features and other services
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