Collections Supervisor

18000 International Blvd, Sea Tac, WA 98188, USA

Posted Friday, January 30, 2026 at 11:00 AM

Lynden Incorporated is seeking a Collections Supervisor to work as part of our Sea Tac-based team. In this role, you will supervise a team of Collection Specialists, support the Credit & Collections Manager, and work directly with Lynden sister company controllers and senior management on key accounts. This position is not safety sensitive.

The Lynden Credit & Collections team operates in a shared services environment. We handle customer accounts across 18 Lynden sister companies, collaborating with employees across departments and sister companies, as well as customers. Our team works closely with Accounts Receivable, Customer Service, Sales, and Controllers to ensure a positive experience for our customers. This is a unique position to learn about the wide variety of industries and geographies served by all Lynden companies.

Lynden is a family-owned transportation and logistics company that allows our customers to balance speed and budget by shipping via air, land, or sea. Our corporate office, home to 190 employees, supports 18 Lynden companies and over 2,500 employees. With a remarkable history of no layoffs in 40+ years, we offer you job stability in a rewarding career that will be an adventure!

• Supervise and mentor collection specialists.
• Maintain department accountability through various collection metrics, quarterly reviews, and escalation meetings with Lynden sister companies.
• Provide a high level of customer service and ensure timely collection on assigned accounts.
• Work with specialists to improve processes, create efficiencies and develop best practices.
• Negotiate payment arrangements with customers in collaboration with Lynden sister companies.
• Lead process improvement initiatives and manage related projects.

• We work in a casual office setting with an on-site gym.
• Easy access to Link Light Rail or free onsite parking.
• Our atmosphere is enjoyable and result-driven but focused on balancing life, health, and well-being.

• Bonus: discretionary bonus program.
• Career development: annual wage reviews with advancement through internal promotions.
• Cell Allowance: $10 per month.
• Medical insurance: 2 medical plans to choose from as low as $0/month.
• Dental & vision: low employee payroll deduction.
• Healthinsuranceforyourfamily: cover your entire family with medical, dental and vision for $222/month.
• Healthcare savings account: Flexible Spending Account (FSA) or Health Savings Account (HSA).
  Paid Time Off : 17 days paid time off a year + additional paid extended leave. PTO days increase with years of service.
• Paid holidays : 8 paid holidays a year in addition to your PTO.
• Retirement savings: 401(k) with 50% of the first 6% contributed matched + additional annual retirement contribution.
• Employee assistance program: no cost to you.
• Life insurance, long term disability and AD&D: no cost to you.
• Tuition reimbursement program: up to $3500 a year.
• Mass transportation reimbursement program: up to $135 per month.

Your resume should align with the requirements of this position including but not limited to your current location of residence, professional experience, and skills.

All offers of employment are contingent upon the completion of a satisfactory background and pre-employment drug screen, excluding marijuana, where prohibited by law. Random drug testing is required for all Lynden Incorporated employees, excluding marijuana from non-safety sensitive positions in Washington.

Lynden Incorporated is an equal opportunity employer.

Lynden Incorporated does not discriminate based upon race, color, religion, sex, marital status, military status, age, national origin, disability, or any other status protected by federal, state, or local law.

18000 International Blvd, Sea Tac, WA 98188, USA