Site Services Manager,Aviation Job SeaTac area,Washington USA,Management

Key Purpose
The Site Services Manager, Aviation is a dynamic individual responsible for the day-to-day site management of the account. He/She/They will ensure all work is completed within budgetary and safety guidelines while maintaining the highest level of quality standards. Problem-solving ability is required in order to identify challenges and to effectively carry out solutions. The Site Services Manager, Aviation will gather intelligence and analyze work activity with the ability to act decisively during changing circumstances.

Success Criteria

Ensuring immediate stabilization as a foundation for strong, continuous client relationships
Account development, sustainability, growth, and retention
Operational development and account transformation
A clear vision on solutions and problem solving combined with strong communication skills and the ability to work with people from different backgrounds, cultures, and professional levels
Demonstrating leadership in action - leading teams and being accountable for deliverables
Ensuring quality and timeliness of service delivery in accordance with contractual terms
Participating in client presentations and negotiations
Participate and embrace development opportunities for self and team
Instilling trust with client, team and ISS management

Key Areas of Collaboration and Influence

Report to the Key Account Manager
Communicate effectively with colleagues across the company so that information is disseminated effectively
Participate in project groups and attend mandatory meetings as required
Promote the OneISS Vision
Transfer learned best practice to team
Use the account to promote and further develop ISS relationship

Ideal Candidate Experience

Bachelor’s degree (BA/BS) from a university preferred;
High School diploma or GED required
Demonstrated knowledge of custodial/commercial cleaning
10+ years of experience in Janitorial Industry preferred;
Military experience a plus
7+ years of experience in a site leadership role
Demonstrated leadership and vision in managing large teams with a collaborative management style and managing teams on various shifts
Must be able to interface at all levels throughout an organization, and within a client’s management structure
Must possess a valid driver’s license
Must be PC literate – understanding of how to use the technology as a tool
Must value and develop collaboration across the team, and instill trust
Must be able to command credibility and be able to influence
Must be able to manage site budget

Key Accountabilities

Assess team and create plan to develop their skill sets; document visits to each shift creating actions/deliverables for Shift-Managers
Support place maker recognition by ensuring there is an expectation for your leaders to provide you names and details of those on their teams that are exceptional; publicly recognize Award Winners on all three shifts by attending shift startups once per month
Establish a weekly cadence with an agenda to meet with leaders to discuss operational tempo and expectations; meetings should be informative discussions to determine how best to solve operational concerns
Create a subcontractor execution matrix based on the SOW for Pest Control, Waste Management, and any other cleaning services provided by subcontractors
Train, manage, and motivate staff development
Ensure all policies and procedures are adhered to, in line with current company policy, site policy and federal and state legislation
Ensure Health and Safety is the top priority for team by holding daily…