Operations Manager

LCSNW Seatac Main, 4040 S. 188th Street, Sea Tac, Washington, United States of America

Posted Tuesday, September 1, 2026 at 10:00 AM

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health,justice and hope.

The Operations Manager coordinates all business operations for the Greater Puget Sound District offices, manages contract outcomes and reporting, quality assurance and improvement, internal and external audits andparticipateswith the district leadership team on a variety of projects and initiatives. This position works closely with various site administrators and reports directly to the Associate District Director. This position helps operationalize community-based programs in a work environment that is very flexible and dynamic with the goal of ensuring continuity and collaboration across programs.

The Operations Manager will need tomaintaina big picture to maximize the efficiency of resources and space within and across programs while supporting LCS Staff, Interns, and Volunteers.

• Support the district and program leadershipbyensuring maintenance of up-to-date program contract information, financial information, and quality improvement data.
• Track and support grant applications,providesconsultationwith leadership on grant applications and supportreportingon deliverables.
• Prepares and provides monthly/quarterly reports with contract deliverables as well as organizational metrics.
• Provide support toprogramleadersregardingoperations, goals, policies and procedures,and legislative/accreditation standards.
• Assistsin leading the district’sProgram Quality Improvement efforts,including attending monthly District Program Quality Improvement Meetings andrepresentingthe district atthe Agency’s quarterlyPQI meetings.
• Leads the district’sSafety Committee, Staff Morale and Engagement Committee and annual
  
  Summer/Winter Retreats.
• Works collaboratively with program leadersto develop new forms and data collection methods to meet contract needs while supporting community impact.
• Models, and encourages,direct, professional communication among staff members andfacilitatesthe development of a positive working environment that recruits andretainsstand-out colleagues.

HOW YOU WILL BE A GREAT FIT:

• 3years of related experience in…