Senior QA Auditor, Maintenance & Engineering

Company

Alaska Airlines

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.

If you share our passion for creating an airline people love, we want to hear from you.

The Senior Quality Assurance (QA) Auditor, Maintenance & Engineering (M&E), is a subject matter expert responsible for upholding the highest standards of safety and compliance with internal Alaska Airlines (AS) departments and third-party maintenance partners. As an individual contributor, this role exercises considerable independent judgment to assess compliance with internal policies and procedures, industry best practices, and federal regulations.

• Act as a subject matter expert in QA audits by executing audit engagements using department methodologies, standardized work papers, checklists, and/or inquiry-based procedures to assess detail-level knowledge and compliance of the auditee.
• With minimal direction from leadership, exercise considerable latitude and initiative to conduct complex reviews, investigations, and a variety of audits to facilitate improvement in processes that support M&E operations.
• Manage execution of audits in support of the Coordinating Agency for Supplier Evaluation (C.A.S.E.).
• Perform root cause analysis with stakeholder input to make recommendations for effective correction action development, monitor progress, and evaluate the effectiveness of final implementation.
• Maintain audit results and findings within the QA database, determine follow-up, and validate audit corrective actions.
• Utilize the Safety Management System (SMS) and remain current in the training requirements for SMS.
• Partner with the Manager QA and Director QA to make recommendations on the strategy for the QA schedule in accordance with internal risk assessments and C.A.S.E. auditing assignments.
• Lead and tailor communication of audit scope, methodologies, and results effectively across all levels of the organization.
• Promote risk management awareness and operational safety assurance throughout the organization by facilitating the development of tools and techniques that enhance risk management, identification, and internal controls.
• Manage external reviews of company operating divisions by supporting both business and aviation-specific projects, including annual external audits, the Department of Defense (DOD) surveys, and the International Air Transport Association(IATA) Operational Safety Audit (IOSA).

Required

• 4 years of experience in working in maintenance and engineering, auditing, compliance, or safety within the airline industry, or related area.
• Bachelor’s degree, or an additional 2 years of relevant training/experience in lieu of this degree.
• Knowledge of Federal Aviation Administration (FAA) regulations, operating policies, and procedures.
• Ability to understand, audit, and document complex business and operational processes, including effectively scoping audit projects and contributing to all project phases (planning, fieldwork, reporting, and follow-up).
• Strong ability to balance and effectively manage multiple projects/demands.
• Strong computer skills including Microsoft Office Suite and Adobe Acrobat.
• Demonstrated skills in effective communication (e.g., verbal, written, and listening) to all levels within an operations organization.
• A valid passport and ability and willingness to travel frequently, including international travel.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Preferred

• Valid FAA Certification (e.g., A&P, Powerplant, or Repairman).
• C.A.S.E Qualified Auditor.
• Auditor certification or training (e.g., Certified Public Accountant (CPA), Certified Quality Auditor (CQA), Certified Internal Auditor (CIA), ISO Quality Auditor).