Case Manager; Multilingual

LCSNW Seatac Main, 4040 S. 188th Street, Sea Tac, Washington, United States of America

Posted Thursday, July 23, 2026 at 10:00 AM

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope

As an employer of choice, we’re deeply committed to supporting our employees, because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
• 2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

** Please note this position requires demonstrated fluency, both spoken and written, in English and one of the following languages:
Ukrainian and/or Russian**

• Outreach communities, individualentities,and businesses to inform them of program and program opportunities. Convey the purposes and services of the program being represented to the user population and the impact that program or service would have on their health and wellbeing.
• Develop,work effectively,andmaintainrelationships with communities to reduce cultural and socio-economic barriers between clients and institutions.
• Provide culturally and linguistically appropriate case management services to qualified program participants.
  
  Communicate information to clients and providers clearly and succinctly, both written and verbally.
  
  Assist with language and interpretation needs as necessary
• Accept client referrals as directed by each program and manage response times asrequiredper program.
  
  Assess and address needs as presented anddeterminedby individual program assessment requirements.
• Provide Resource Navigation:
  
  Assist individuals in obtaining appropriate resources and connect to applicablecommunity entitiesthat may include workshops/educational resources, respite care services,housing,referrals to state and federal benefits, nutrition programs, family caregiver programs, kinship care,food banks,Medicaid and/or otherinsuranceservices available.
• Maintain contact, followup,and discharge ofclients as outlined in individual programs.
• Ensure appropriate documentation and gather outcome data under the direction of the Program Supervisor. Document in applicable program system as needed

• 1-2years of related experienceor l ived experience that enhances relatability to clients being served
• HS diploma or equivalent-Preferredbachelor'sdegreein related field. However,substantial relevant experience will be considered in place of degree
• Demonstrated fluency, both spoken and written, in English and one of the following languages:
  Ukrainian, Russian, Korean, Japanese, Hindi, Chinese/Mandarin
• Intermediatemastery of business applications and productivity suites
• Demonstrates resilience, awareness and self-regulation in navigating challenges,conflictand obstacles/barriers.
• Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
• Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
• Successfully completes tasks ina…