Senior Supervisor Ramp Services

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service.

WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.

Are you ready to take off on your next career with us?

The classification of Supervisor Ramp & Passenger Services includes managing, coordinating and controlling airport activities for both Ramp Services and Passenger Service functions (as described below); monitors the quantity and quality of work performance; directing personnel within assigned functional area; overseeing and advising on staffing requirements; participating in the discipline, coaching, counseling, hiring and termination of subordinates; training subordinates, ensures compliance with Company rules and regulations, Company standards and contractual agreements;

ensures budgetary controls and manning requirements. This position may include responsibility for communication between Airport Board officials and individual customers with the Company. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation.

Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site-specific security plan and ensure that all WFS staff are issued with a relevant company  that they are required to display this identity badge. Ensures they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect.

The scope of the job may vary with the size of the operation and its primary line of business.

Includes the following: loading and unloading of cargo (mail, express, baggage, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated express docks, mail and baggage in the outbound baggage room; the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described.

The cleaning and servicing of cabin interiors, including cockpit and lavatories; draining lavatories; checking, handling, assembling, removing and installing passenger service cabin furnishings and supplies. Transporting such furnishings and supplies to and from aircraft. Assisting in loading, unloading and racking both filled and empty drums. In addition, de-ice aircraft clean aircraft windshields, pushout/tow aircraft and related guide man functions; connect/remove ground power and ground start units.

May be required to clean the exterior of aircraft with specialized cleaning fluids. May…