Administrative Services Specialist

Overview

The Administrative Services Specialist reviews client data to determine its accuracy for loading to the RGA Re Administration system. This includes reviewing pre‑ and post‑processing reports, trend analysis, and problem resolution. The specialist acts as the primary client contact for administration issues and works with various areas in Operations to implement electronic format changes.

• Review data reports to identify trends and provide analysis to determine if client data meets requirements for uploading to the RGA Re Administration system.
• Resolve errors through data investigation and client contact.
• Manage statement inventory within Administrative Services guidelines.
• Resolve retro issues as needed.
• Generate accounting entries for premium, allowances, and other accounts to accurately reflect receipts for assigned block of client business.
• Regularly review data quality reports such as Gross‑up, Suspense Policy Report, Discrepancy Report, and others to ensure assigned client companies are within accepted tolerances.
• Analyze pre‑conversion premium reporting data structure from the client and translate it to the RGA Re system data requirements.
• Coordinate action between clients, System Treaty Administration, Treaty Development, Administrative Services, and Electronic Conversion Department.
• Maintain regular and predictable attendance.
• Perform other duties and projects as assigned.

• Bachelor’s degree or equivalent work experience.
• 0–2 years experience.
• Progress toward FLMI, ALHC, or other relevant professional accreditation preferred.

• Basic Microsoft Word skills
• Basic Microsoft Excel skills
• Basic Microsoft Outlook skills
• Basic knowledge of accounting
• Must be flexible and adaptive to change
• Intermediate oral and written communication skills
• Takes initiative and is accountable
• Ability to read and interpret treaty language, and to apply it appropriately
• Must possess investigative skills
• Ability to multi‑task
• Basic goal‑setting skills
• Intermediate analytical and problem‑solving skills
• Ability to share and impart knowledge
• Ability to balance detail with departmental goals/objectives
• Ability to work independently
• Ability to work well within a team environment and participate in department projects

• Intermediate Microsoft Excel skills
• Basic SQL skills
• Intermediate query skills
• Complex analytical and problem‑solving skills

Salary range: $48,760 – $65,790 plus bonus.

Reinsurance Group of America, Incorporated (NYSE: RGA) is a leader in the global life reinsurance industry with approximately $2.9 trillion of life reinsurance in force and assets of $44.7 billion.

Job Reference: US09235. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.