Business Operations Analyst

Job Title

Business Operations Analyst

Frisco, TX (hybrid)

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

We are looking for an efficient and detail‑oriented Business Operations Analyst to join our Invoicing Team. The Analyst will be responsible for implementing contract terms, customer relations both internal and external, monthly reporting, and administrative and data management tasks to ensure efficient, timely and accurate invoices. The Business Operations Analyst will also assist in reconciling monthly invoice entries to the company ERP General Ledger System.

• Review and input contract terms to onboard new contracts into billing systems
• Update contract billing term changes within the billing system
• Load and manipulate large data sets to normalize data for multipurpose use
• Ensure customer account and banking details are set up correctly according to contract terms
• Prepare and deliver various monthly reports and data analysis
• Participate in and support timely completion of the monthly billing process
• Review and document month‑over‑month variances
• Work with the billing manager and accounts receivable team for verification of invoice fulfillment
• Communicate and coordinate with internal teams and customers to obtain billing information, resolve issues, and provide clarifications
• Research and correct billing discrepancies
• Work with the billing manager and accounting team to assist with invoice reconciliation for month‑end accounting purposes
• Update and maintain a control log for contract changes and invoice corrections/changes
• Perform tasks associated with standard audit procedures
• Miscellaneous duties as assigned

• At least 2 years of hands‑on experience with contract management, billing, and/or accounts receivable responsibilities
• College‑level accounting coursework; a bachelor’s degree is a strong plus
• Proficiency with Microsoft Office products, including Word, Excel, Power Query, Outlook, and Power Point
• Advanced skills in Excel required
• Hands‑on, self‑starter with the ability to independently and effectively follow difficult issues through to resolution
• Ability to process large volumes of data entry with accuracy and efficiency
• Must be detail‑oriented, organized, and able to multitask
• Well‑developed verbal and written communication skills
• Strong critical thinking/problem‑solving skills
• Team‑oriented

• Microsoft Access experience
• Oracle or similar ERP system experience
• Experience with process improvement implementation

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

NCR Atleos is an equal‑opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job‑related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.