Client Account Manager
Listed on 2026-08-22
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Accounting
Accounting Manager
Job Overview
We are seeking an experienced Client Account Manager to lead a team of Client Account Specialists while partnering with attorneys and firm leadership to support billing, collections, and client account management.
The ideal candidate will have strong billing/client accounting experience, leadership skills, financial analysis abilities, and a client-service mindset, preferably within a law firm or professional services environment.
Key Responsibilities- Lead, coach, and develop a team of Client Account Specialists.
- Oversee client billing, collections, invoicing, and account management activities.
- Review invoices for accuracy, compliance, and client-specific billing requirements.
- Manage month-end billing activities, work-in-progress, and deadlines.
- Partner with attorneys to resolve billing issues and manage special billing arrangements.
- Collaborate with eBilling, Rate Analysts, and Finance & Accounting teams.
- Analyze billing activity and prepare management reports.
- Identify opportunities to improve billing processes, efficiency, and client service.
- Maintain strong relationships with attorneys and internal stakeholders.
- Support departmental projects and continuous improvement initiatives.
- Bachelor's degree in Accounting, Finance, Business, or equivalent experience.
- 5+ years of experience in billing, client accounting, collections, or financial operations.
- Previous supervisory or team leadership experience.
- Law firm or professional services experience preferred.
- Experience with financial management systems;
Aderant/Expert/Bill Blast experience is a plus. - Strong analytical, organizational, and problem-solving skills.
- Excellent communication and relationship-building abilities.
- Ability to manage multiple priorities and meet deadlines.
- Strong attention to detail and discretion when handling confidential information.
$130,000–$160,000 annually, depending on experience and qualifications.
Ideal CandidateA strong billing or client accounting professional with team leadership experience, law firm/professional services background, and excellent attorney/client relationship skills.
Skills:
leadership,accounting,team leadership,attorneys,account management,professional services,management,ideal,finance,skills
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