Accounts Receivable Manager

Description

We are looking for an Accounts Receivable Manager to lead premium invoicing, collections, and receivables oversight for our operations in Seattle, Washington. This role is responsible for ensuring billing accuracy, maintaining reliable receivables records, and supporting timely financial reporting through strong controls and cross-functional coordination. The ideal candidate brings leadership experience, sound judgment, and the ability to partner with teams across accounting, enrollment, sales, compliance, and technology to resolve issues efficiently.

Responsibilities:

- Lead the full premium billing process from invoice preparation through payment application, ensuring charges align with member eligibility records and approved rate structures.

- Oversee monthly reconciliation of the accounts receivable subledger to the general ledger for each reporting entity, with complete support delivered within established close deadlines.

- Prepare aging reports each month, analyze delinquent balances, and document collection activity and next steps for accounts that exceed internal thresholds.

- Develop and manage collection workflows, escalation practices, and delinquency timelines in accordance with contractual grace periods and termination provisions.

- Review account activity such as adjustments, retroactive changes, reinstatements, refunds, and reversed payments, approving items within authority limits and escalating exceptions when needed.

- Maintain effective internal controls over cash receipts, account changes, and write-off activity, including documented compensating controls when full duty separation is not possible.

- Support quarterly reserve recommendations for doubtful accounts using documented methodology, aging analysis, and current collection trends.

- Partner with information technology and operational teams to manage receivables-related system configuration, strengthen data flow accuracy, and improve process documentation.

- Supervise accounts receivable staff by assigning work, setting expectations, reviewing performance, and providing coaching and career development.

- Produce schedules, roll-forwards, confirmations, and performance reporting for audits, regulatory needs, and leadership review, including metrics such as aging mix, unapplied cash, and collection results.

The salary range for this position is $90,000 to $110,000.

Benefits:

Medical/Dental/Vision

ESOP (Incremental six-year vesting period to acquire 100% of allocated shares) contributed entirely by the Company

Eligible for Company wide profit-based incentive bonus program

PTO accrued at a rate of 2.46 hours per pay period

7 paid holidays

Requirements - Demonstrated experience managing accounts receivable, billing, collections, and cash application in a supervisory or management capacity.

- Strong knowledge of subledger-to-general-ledger reconciliations, aging analysis, reserves for doubtful accounts, and financial controls.

- Background working with computerized accounting systems and a high level of comfort using technology to manage receivables processes.

- Ability to lead a team while collaborating effectively with cross-functional partners in accounting, sales, enrollment, compliance, and IT.

- Experience reviewing complex account activity, including adjustments, refunds, reinstatements, and payment corrections.

- Familiarity with healthcare, insurance, or health plan billing environments and the regulatory considerations tied to premium receivables.

- Strong analytical, organizational, and communication skills with the ability to explain account issues and collection status clearly.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and…