L&I Administrative Assistant

Our Mission

Keep Washington Safe and Working!

Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Are you a highly skilled and motivated administrative professional with an eye for detail? Do you want to join a dynamic team that makes a difference in the lives of others?

The Department of Labor & Industries (L&I) is seeking an individual with a unique mix of sensitivity and directness for an Administrative Assistant 5. In this position, you will serve as the principal assistant to the Assistant Director of the Insurance Services Division.

You will perform a wide variety of high-level administrative work and exercise independent judgement while professionally representing the Assistant Director as you assist in the management of operations and activities supporting the division. This position has a hybrid work schedule with the expectation of working in the office 2 days a week. The work of this position is directly tied to the mission of our agency To Keep Washington Safe and Working.

The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness.

Our rules and enforcement programs help ensure workers are paid what they are owed, that children and teens' work hours are limited, and that consumers are protected from unsound business practices.

Insurance Services is the largest division within the agency and administers one of the premier workers’ compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.

• Your organizational skills and attention to detail to coordinate and monitor the work of others to ensure activities are completed in a timely manner with accuracy and quality.
• Your ability to collaborate and build positive, respectful working relationships with others.
• Your ability to communicate clearly and professionally, both verbally and in writing.
• Your independent judgment to assess and determine the sense of urgency for issues/matters brought to attention and act and respond appropriately to resolve.
• Your ability to anticipate and prioritize multiple work assignments with competing deadlines.
• Your ability to proactively identify priorities, take ownership of complex tasks, and consistently drive projects to completion.

• Research, summarize and prepare reports for the Assistant Director (AD) or on behalf of the Administration office.
• Exercise independent judgment and comprehensive knowledge of state and agency policies and procedures in conjunction with agency goals, objectives and operating processes in making administrative decisions.
• Assign, track, and maintain Direct Replies and Suggested Replies and all correspondence from Director’s Office.
• Manage complex administrative and expenditure-related activities in support of personnel, budget, purchasing, administrative services, and program operations.
• Maintain tracking system for executive signature requests and official correspondence to ensure timely responses.
• Manage highly critical divisional SharePoint sites.
• Maintain executive calendars by reviewing and prioritizing all appointment requests and invitations, coordinating and scheduling meetings, managing schedule changes, and securing meeting space.
• Organize pertinent information for the AD’s review prior to meetings and track follow up items to ensure successful completion.
• Use professional judgment to triage and determine the best response for incoming requests, complaints, and other communications.
• Provide leadership for the division and maintain positive working relationships with other administrative assistants within the division and agency.
• Coordinate meeting logistics, identify meeting objectives and outcomes; track…