Bilingual Receptionist

Overview

Job Title:

Bilingual Receptionist

Department:
Operations

Location:

Mundo Verde Calle Ocho Campus, Washington, DC 20017

Position Type:
Full Time

FLSA Status:
Non-Exempt

Reports to:

Front Desk Manager

Compensation:
Hourly rate $20 - $24 plus competitive benefits package

Mundo Verde was founded in 2011 as Washington, DC’s first “green” public charter school. Today, Mundo Verde serves over 1,200 students across two campuses. Our core pillars—bilingualism, hands-on learning, and sustainability, as well as our foundational commitment to a Beloved Community—guide our educational approach.

Our mission is to foster high levels of academic achievement among a diverse group of students by preparing them to be successful and compassionate global stewards of their communities. Families and staff are respected, valued, and included as essential partners in this thriving, inclusive community.

The Front Desk Receptionist position is a key operational role focused on ensuring the school runs safely, smoothly, and in a welcoming manner. Reporting to the Front Desk Manager, the receptionist is the initial point of contact for families, staff, and visitors on campus. This is a campus-wide role serving as the primary receptionist for a designated home building and working in coordination with the front office team at the adjacent building.

The schedule is eight hours per day with a half-hour unpaid lunch. Specific schedule is provided by the manager.

• Front Desk Management
  • Provide warm and professional customer service to families, staff, and community members at the Front Desk, including greeting visitors, assisting families, answering phones, taking messages, and routing calls.
  • Lead student check-in/check-out processes, confirming that individuals who pick up students are authorized to do so.
  • Manage visitor sign-in procedures, verify visitor identity, and control building access.
  • Coordinate the receipt of all deliveries, mail, and packages.
  • Deliver materials, supplies, meals, and messages to classrooms as needed.
• General Administrative Support
  • Help prepare family-facing materials, packets, forms, and communications.
  • Organize, distribute, and restock classroom, office, and student supplies.
  • Maintain storage areas, supply closets, and shared spaces in a clean, organized manner.
  • Support posting and maintaining signage, forms, emergency information, and operational materials.
  • Own daily student attendance tracking and SIS data entry, including logging tardies, early dismissals, answering emails, and family outreach for absences.
  • Assist in collecting family payments via phone and email to ensure timely account reconciliation.
• General Operations Support
  • Complete daily operational readiness checks.
  • Report facilities, safety, or operational concerns promptly.
  • Fulfill administrative tasks related to the National School Lunch Program.
  • Maintain AOM certification, Epinephrine Administration certification, and CPR certification.
  • Serve as part of the building's emergency response team.
  • Collaborate with the adjacent campus to mirror operations where needed.
  • Maintain an organized Lost and Found area for easy retrieval by families and students.
• Other
  • Perform other related duties as necessary to support team goals.

• High school diploma or GED
• 1–3 years of work experience in school operations, administration, customer service, office support, or related field
• Bilingual in English and Spanish
• Strong organizational skills and attention to detail
• Strong interpersonal skills and commitment to providing excellent service
• Ability to manage multiple tasks and remain calm in a fast-paced environment
• Ability to maintain confidentiality and professionalism
• Basic technology skills, including email, Google Workspace, and data entry
• Ability to move throughout the building, lift and carry materials, and support daily operations

• Experience in a school, early childhood setting, or family-facing environment
• Experience supporting front office operations and/or student services
• Familiarity with school operations, safety procedures, and student support routines