Insurance Coordinator & Receptionist

Full-Time | $24 per hour | Seattle, WA

We are a small, specialized medical practice seeking an experienced, personable, kind, empathetic, and highly organized Insurance Coordinator & Receptionist to join our team. This role is ideal for someone who thrives in a patient‑focused environment, communicates clearly, and takes initiative without needing constant direction.

You will be the first point of contact for our patients — many of whom have low vision or blindness — and a key support to our clinical staff. If you are dependable, attentive, and enjoy keeping an office running smoothly, we’d love to meet you.

• Request prior authorizations and prescriptions for upcoming services and appointments.
• Schedule, confirm, and manage patient appointments, including maintaining a cancellation/waitlist and filling openings promptly.
• Enter and update patient demographics and prosthetic eye information in our electronic practice management system.
• Answer incoming calls and route messages to the appropriate staff.
• Send and receive correspondence, medical records, and documentation via phone, email, mail, or fax.
• Welcome patients, check them in, escort them to exam rooms, and notify the provider when they are ready.
• Assist low vision and blind patients safely between the waiting room, exam rooms, restroom, and building lobby; provide wheelchair assistance when needed.
• Prep and sanitize patient rooms after each visit.
• Prepare patient receipts, letters, and simple reports using standard office software.
• Monitor and organize office supplies; notify the Office Manager when items need to be reordered.
• Travel to our Tacoma satellite office once per month.

• Strong multitasking ability in a busy medical environment
• Excellent attention to detail
• Self-sufficient and proactive — you notice what needs to be done and do it
• Friendly, patient focused, and professional
• Confident communicator with patients and staff
• Strong problem-solving skills
• Comfortable working both independently and as part of a small team
• A working knowledge of computers, including Microsoft word and excel as well as the ability to learn new systems quickly.

• A supportive, close-knit team
• Meaningful work serving patients with specialized medical needs
• A role where your initiative and reliability truly matter
• Time off (paid) around holidays and during full office closures