Special Projects Manager; SY

Special Projects Manager

Reporting to the Dean of Operations, the Special Projects Manager wears many hats while delivering first‑class customer service to families, students, teachers, visitors, and other stakeholders. As the right hand of the DOO, the Special Projects Manager is an essential strategy partner in driving operational excellence, managing school‑wide systems, planning and executing school‑wide events and experiences, and building and deepening relationships with families to drive recruitment and enrollment.

• Develop the strategy and implementation plan for school‑wide projects.
• Support the planning and execution of school‑wide culture initiatives (e.g., Teacher Appreciation Week).
• Support testing logistics.
• Plan, organize, and execute preparations and day‑of logistics for school events, meetings, and activities such as celebrations of learning, college fairs, and college trips.

• Support the Office Manager in ensuring the front desk area is welcoming, professional, clean, and organized: greet visitors at the front desk and create a warm and welcoming environment; ensure a welcoming, orderly, responsive, and open Main Office; respond to public inquiries, answer phones and emails, take messages, check voicemails, send robocalls/robotexts, maintain school apps (e.g., Parent Square), respond to questions and concerns from families and students, and assist faculty with inquiries;
  
  greet and sign guests in and out, ensure they have proper identification while on site, and monitor access to the school.
  • Greet visitors at the front desk and create a warm and welcoming environment.
  • Ensure a welcoming, orderly, responsive, and open Main Office; this includes responding to public inquiries, answering phones and emails, taking messages, checking voicemails, sending robocalls/robotexts, maintaining school apps (i.e. Parent Square), responding to questions and concerns from families and students, and assisting faculty with inquiries.
  • Greet and sign guests in and out, ensure they have proper identification while on site, and monitor access to the school.
• Support the Office Manager with collection and maintenance of student, personnel, school, and organization information.
• Receive forms and paperwork, track missing forms, manage databases, update contact information, keep records current, manage contract signatures, etc.
• Manage relationships with service providers and vendors.
• Coordinate team member onboarding and offboarding, including distribution of faculty welcome packages, key cards, and technology.
• Support with filing and data entry.
• Provide coverage for the Office Manager as needed.
• Communicate effectively with students, families, and colleagues; draft professional family‑facing and staff‑facing communications.
• Participate actively in department meetings, faculty meetings, and other team meetings.
• Commit to continual professional growth, participating actively in personalized learning plans, career matrix conversations, and professional development workshops.
• Implement and enhance the school’s systems and culture.
• Welcome and onboard new Summit students.

• Co‑design, support, and continuously improve school‑wide daily systems to meet organization‑wide standards for operational excellence.
• Work with the school leadership team to ensure that all government, authorizer, and compliance reports are completed on time.
• Liaise with the Data/Information Team to manage and support student data and information systems such as Power School and Metabase.
• Liaise with the Technology Team to support student and faculty technology systems (e.g., Chromebook checkout, troubleshooting devices).
• Liaise with the Finance team and coordinate school financial systems such as purchase orders, payroll records, grant reports, reimbursements, check requests, and financial forms.
• Create knowledge management systems and maintain key organizational documents including system calendars, organizational charts, systems documentation, project plans, task lists, and other reference materials.
• Participate in necessary school‑wide duties for the…