Office Assistant - Burien

Office Assistant 3 (OA3) – Community Corrections Division

Burien, WA 98166 – 15111 8th Ave SW, Burien, WA2

[DOC WFSE Monthly Salary Range 39: $3,630.00 to $4,833.00]

Under general supervision from the Community Corrections Supervisor (CCS), the Office Assistant performs file management and routine clerical tasks for the CCS, Community Corrections Officers (CCOs), and the field unit. The role includes front‑desk duties and is essential to the efficient operation of the Burien Field Office.

• Provide front‑desk reception on a rotational basis, greeting and directing clients, the public, and stakeholders.
• Manage a multi‑line phone system and handle all outbound and inbound calls.
• Maintain office equipment and supplies, ensuring the public entry door opens at 8:00 am and closes/locks at 5:00 pm.
• Manage and maintain electronic and physical files, including database entry and retrieval from OMNI and OnBase systems.
• File and archive closed DOC field files in accordance with agency policies.
• Provide general administrative support to the CCS and CCOs, including scheduling meetings, responding to inquiries, and assisting with documentation.
• Perform additional duties as assigned by the CCS.

• High school diploma or GED equivalent.
• Six months of clerical and/or customer‑service experience.
• Basic proficiency in Microsoft Office (Outlook, Word, Excel).

• Reliable attendance and punctuality.
• Respect for confidentiality and privacy standards.
• Ability to assist individuals with criminal backgrounds in a focused, professional manner.
• Proficiency in navigating internal databases and electronic filing systems.
• Strong written communication, including proofreading and editing capabilities.
• Effective verbal communication with staff, supervisors, the public, and stakeholders.

• Two years of clerical experience, including proficiency in Microsoft Office.

• 14–25 paid vacation days per year (based on service and CBA).
• 8 hours paid sick leave per month.
• 12 paid holidays per year (including one personal holiday).
• 1 personal leave day per year (as per CBA).
• Flexible Spending Account (FSA).
• Dependent Care Assistance Program (DCAP).
• Deferred Compensation Program (DCP).
• Comprehensive medical, dental, vision, and life insurance.

The WA State Department of Corrections (DOC) is an equal‑opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.