Administrator , Market Innovation

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The Market Innovation Section is hiring an Administrator I.

The Market Innovation section is a work group within the Mobility Division at King County Metro. In this role you will directly support 45+ project managers with their daily work with our vendors that help in providing diverse services that help our agency to expand ORCA card business needs, access to transit options, compiling research, creating innovative mobility options, transit fare management, and much more.

This position also provides high-level administrative and operational support to the Managing Director and the Market Innovation Section. The role serves as a key point of coordination for daily business operations, communications, scheduling, procurement, payroll, and financial tracking activities.

We are looking for candidates with strong organizational skills, sound judgment, discretion in handling confidential information, and the ability to build effective working relationships with internal and external partners while delivering exceptional customer service.

This recruitment will be used to fill one (1) Special Duty Assignment (SDA) / Term Limited Temporary vacancy that is expected to end as of 2/1/2027 and may be extended. In addition, this selection process may be used to generate an eligibility pool for future Special Duty Assignment (SDA), Term Limited Temporary, or Career Service positions that may occur in this classification.

The eligibility pool will be retained for 12 months from the date of posting and may be used at the discretion of the hiring authority.

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

• Be the delegated authority to independently handle many daily administrative support duties for and on behalf of the managing director.
• Serve as a liaison between the managing director, internal and external groups or individuals.
• Organize and schedule meetings, events, equipment, and facilities; develop materials, and prepare documents for signature using the Docusign software.
• Use independent judgment to screen telephone calls, emails, and inquiries while providing exceptional customer service.
• Maintain confidentiality while earning the trust and respect of co-workers through honesty, integrity, and professionalism in all interactions.
• Process payroll and accounts payable operations; including budget charge coding, tracking by project, and reconciliation for multiple projects in the Oracle software system.
• Prepare forms required for personnel transactions, requisition forms, purchase orders, and expense reports.
• Schedule and maintain the managing director’s calendar, providing context for appointments when necessary and assisting in tracking and making appointments.
• Perform complex and critical administrative support for the managing director and other professional staff in the Market Innovation Section.
• Maintain and update contract files and the section’s SharePoint resource site with appropriate content (forms, templates, etc.).
• Serve as the point person to initiate and monitor service requests for contracts, agreements, and procurement processes, including vendor invoicing.
• Other related duties as assigned.

• 1 – 2 years of related experience providing administrative support to a large number of high performing staff members in a fast‑paced environment; or an equivalent background of education and/or experience.
• Able to use good judgment in making independent decisions with a high degree of tact and diplomacy.
• Customer focused, and able to work with diverse groups of customers in person, via telephone and e‑mail, while maintaining an appropriate level of confidentiality.
• Excellent verbal and written communication skills including proof reading.
• Intermediate-level software skills with the Microsoft Office Suite (Excel, PowerPoint, Outlook, Word, Teams, Docu Sign, Zoom,…