Operations & Hospitality Associate

About Us

Inatai Foundation is a growing 501(c)(4) philanthropic organization committed to working with communities to shift the balance of power to ensure racial justice and equity across Washington and beyond. We are hiring an Operations & Hospitality Associate to join our expanding Operations Team located in our Seattle Office.

The Operations & Hospitality Associate owns people experience. This is a highly visible, people-facing position responsible for providing a welcoming, safe, and functional workplace that reflects Inatai's values of racial justice, abundance, and joy. The individual in this role oversees daily office operations, event hospitality, logistical support, and contributes to internal culture-building. This is an excellent opportunity for someone who enjoys engaging with communities and building operational excellence across organizations.

The ideal candidate is a highly organized, proactive, and people-centered professional who excels at creating a welcoming and seamless workplace experience. They combine strong hospitality instincts with operational rigor—able to anticipate needs, manage details, and keep systems running smoothly behind the scenes. They are equally comfortable engaging with guests and executives as they are coordinating logistics, managing vendors, and improving processes.

This person takes ownership, adapts easily in a fast-paced environment, and uses sound judgment to solve problems.

Grounded in a service mindset, they bring warmth, professionalism, and attention to detail to every interaction.

• Creating a welcoming office environment to Inatai team members and guests.
• Supporting team operations, events, and additional administrative needs as they arise.
• Build, document, and improve systems and processes that support efficient office operations and a positive office environment. Maintain office excellence by ensuring the office is clean, functional, and safe.
• Providing outstanding hospitality during events hosted in Inatai’s Seattle office.

This is a full-time, non-exempt position. The expected schedule for this role is 8:30 a.m. –5:00 p.m., Monday through Friday, working onsite in the Seattle office except during approved office closures or as otherwise directed by the foundation.

Any adjustments to the schedule require supervisor approval. This role may require occasional early mornings, evenings, and weekends as well as statewide travel (10-15%).

Office Environment & Hospitality

• Maintain a welcoming, safe, and efficient physical workspace that aligns with Inatai's values and supports team wellbeing.
• Coordinate with facility vendors and on-site contractors to ensure office maintenance, cleanliness, safety, and functionality.
• Provide high-quality hospitality for internal and external guests who visit and/or host events in our offices.
• Support meeting logistics, catering, space setup, and guest support as needed.

Operations & Logistics

• Oversee day-to-day office operations, including, but not limited to supply ordering, equipment distribution, sorting the mail, space management.
• Serve as a primary point of contact for on-site logistical coordination to ensure smooth workflows and excellent internal support.
• Partner with IT and other internal teams to troubleshoot and resolve technology issues in conference rooms and shared spaces.

Standard Operating Procedures & Process Design

• Draft, document, and maintain clear standard operating procedures (SOPs), processes, and guidelines for office operations.
• Facilitate feedback loops with team members to iterate and improve operational consistency and efficiency.

Operations Support & Internal Culture

• Support the Sr. Manager of Operations on projects that they oversee.
• Provide support for the All-Team’s meeting.
• Partner with the Sr. Manager of Operations to shepherd the safety committee activities, and engagement initiatives.
• Cultivate an inclusive and inviting office culture by organizing fun, team building activities that strengthen team connection and morale including but not limited to decorating offices for birthdays.

Minimum Requirements

• 1-2 years of experience in hospitality, office coordination, front desk, or customer-facing support.
• Proven experience coordinating logistics and providing operational support for large organizational meetings, events, or gatherings.
• Demonstrated ability to provide white-glove service in a professional environment.
• Strong verbal and written communication skills with the ability to interact effectively with executives, team members, vendors, and guests.
• Proficiency with Microsoft Office Suite, Zoom, Microsoft Teams, and standard office technology.
• Advanced organizational and time management skills with the ability to manage multiple priorities and deadlines simultaneously.

Preferred Qualifications

• Associate or Bachelor’s degree in Hospitality, Business Administration, Communications, or related field preferred.
• Exceptional customer service and…